Planet Fitness

I've tried to cancel my membership. I sent them a mail in December and nobody responded to me. Then I called them, but Manager had a day off. Then they charged me 2 times and also charged me yearly fee. Are you kidding?? After that I called in January and Manager said that she just received my cancelation request...unbelievable Im still waiting my return of the yearly fee $40. Please do something!!!!!!!I sent an email to Manager and she didnt respond to this question. Ill never ever come back to this place
Apr 8th, 2024

Update 2: more of broken equipment that is not getting fixed. Includes weight lifting machines with cut cable and bikes and more. Update: this location outdid itself and sank even lower. Staff are notoriously rude. Asking for any sort of help is useless. They will try to intimidate you. Word is around in the fitness world that this chain repeatedly removes power lifters from their locations. Majority of staff at this location lack interpersonal skills and are borderline rude (with only one person being an exception). Equipment is often broken, atmosphere in locker rooms is intimidating. Come summer make sure to avoid locker rooms if you can. July-August teens will become a problem again like last year.
Apr 5th, 2024

Apr 5th, 2024

Apr 5th, 2024

Apr 3rd, 2024