Caribe Funeral Home

K Tay _{on Google}

Dec 3rd, 2023

They did not try to comfort my family. My grandfather did not look like himself. They agreed to a price verbally and the next day changed it. Their word means nothing and they could care less about the emotional damage they caused. I would never recommend anyone to go there!
In response to your comment two weeks ago, my family came back up there to discuss our issues, we were dismissed and I am the "family" so please do not try to discredit me or my family's felling's/opinions. The same price was not given and I was hung up on when I called to discuss the matter. I do not appreciate you trying to downplay my family and our concerns with your business. I have no reason to put anything false up here and the fact that more than one person liked my message, says I am not alone.

Andre Coburn _{on Google}

Dec 3rd, 2023

I recently had the passing of my grandmother and chose carab funeral home for her funeral arrangements. My grandmother wished to be buried in Jamaica WI and it was very important to me that the home have experience with sending loved ones over seas. Brianna was the representative that handled my funeral and did so flawlessly. The price list was fixed and very transparent so there were no hidden fees or complicated price decisions. The staff was very professional and did great at responding quickly to my many inquiries. They also have on site catering location that made a Repass very simple and easy to complete. I strongly recommend this funeral home and was willing to travel from Nassau county to this location in Brooklyn less then 10 minutes from the highway. I think felt very comfortable with their experience and depth in dealing with the West Indian community.

Alan C _{on Google}

Nov 29th, 2023

I strongly advise against choosing this particular funeral home due to an overwhelmingly negative experience. The staff exhibited a glaring deficiency in warmth, empathy and competence, resulting in an overall unprofessional and disorganized service. Interactions with the staff were consistently marked by rudeness, insensitivity, and an evident lack of care, making the entire process significantly more challenging during an already difficult time.
A few notable incidents occurred during the service.
An attendee brought a large, poster-sized picture of the deceased for display outside the service. Shockingly, a staff member approached him upon arrival, and callously demanded, "How much did you pay for that?" This lack of empathy was not only insensitive and inappropriate, but also highlighted the misplaced priorities of the staff. In contrast to the expected compassion, there was a blatant absence of any kind of greeting or guidance from any staff member upon entry, forcing attendees to navigate the venue independently instead of receiving the support one would anticipate during such a somber occasion.
The sermon itself was shockingly subpar, as the so-called Bishop displayed rudeness and abruptness under the guise of honesty. Instead of focusing on the deceased, the majority of the sermon centered around the pastor's self-praise, boasting about his speaking abilities and prowess as bishop.
To further compound the problems, the staff struggled to locate the remote control for the monitor, causing a delayed start to the service. (They responded to a different review that it started on time. It 100 percent did not) Adding insult to injury, the pastor imposed an arbitrary time restriction of 2 minutes for guests speeches while hypocritically exceeding this limit himself by delving into his own achievements. Moreover, despite the family's explicit request for video and music during the service, the staff proved to be utterly incompetent, unable to navigate the simple task of playing the requested multimedia elements, thereby disrupting the solemn nature of the ceremony.
To exacerbate the already disappointing situation, the staff reached a point of utter incompetence by resorting to handing the remote control to the deceased sister, during the actual service, imploring her to manage the multimedia elements since they were evidently incapable of doing so themselves. This astonishing lack of professionalism and responsibility further tarnished the memorial service, leaving the family and attendees bewildered and disheartened by the overall disarray and lack of empathy displayed by the funeral home and its staff. They should be embarrassed.
Given the pattern observed in other reviews that highlight the incompetence of this funeral home, it's anticipated that they will probably respond with a myriad of excuses, attempting to shift blame onto the grieving family. They do not take responsibility for any actions. This repulsive and predictable behavior should serve as a glaring red flag in itself, urging potential patrons to reconsider entrusting such an unprofessional and unsympathetic funeral home with the delicate responsibility of honoring a loved one's memory.

Hennessy Princess _{on Google}

Nov 19th, 2023

This place has lots of FAKE REVIEWS to hide the fact that they're a TERRIBLE establishment.
After attending a service this weekend, I can say without a doubt I have NEVER witnessed a worse service in my life - it is also entirely distasteful that they get on here and argue with customers who give their genuine feedback and share their genuine concerns.
This establishment is doing WAY MORE emotional damage than helping them during the grieving process. This place will come under every single comment and try to argue their way into seeming like a good establishment then bolster their reviews with more fake generated good reviews but it will NEVER change that this place has no business being in business - the staff is EXTREMELY RUDE and unhelpful.
This entire establishment is just a cheap money grab with no care for these families or the ones they've lost. No one deserves this.

Rechelle Valere _{on Google}

Nov 9th, 2023

I'm no funeral service expert but this place really does a terrible job. They offered very little to no help leading up to the service, then were extremely unprofessional on the day of the service and disorganized. All interactions with the support staff were rude, insensitive and very uncaring.
1. The team was extremely unhelpful - they were annoyed when asked for help and they were very insensitive to the nature of the day. They were asked to center the cross and flowers on the casket - but were very unwilling to do so.
2. The environment - it was very loud from the neighboring service, the walls are sooo thin and the chairs were very creaky and old.
3. Left the casket open - the family requested a closed-casket service, they opened the casket for the family to say their final goodbyes (an hour before the service was intended to start) and the team left it open after the final goodbyes and people were arriving and starting to gather around the casket - which was exactly what the family did not want.
4. Technology issues all through the service - the service started almost one hour late because the team could not find the remote for their television.
they requested that the family provide all the music and videos that they would like on a flash drive and stated that they would follow the program and facilitate the music and videos in that order. they fumbled at every point where the flash drive media should have been used and were very unprofessional and unprepared - at one point during the service, they even asked the deceased's sister to take the keyboard and figure out how to get the song to play - EXTREMELY UNPROFESSIONAL.
5. The actual sermon was in poor taste - the residing pastor spent over 30 minutes talking about himself and spent very little to almost no time talking about the deceased. prior to his sermon, he very rudely insisted that "the deceased is dead! we've already talked about his life" and told goers that they had 2 minutes each to talk.
During his thirty minute monologue, he shared so many details about his own life and prowess as a preacher, it felt like an advertisement for himself rather than the funeral service of a loved one. He clearly did not spend anytime getting to know the deceased through their family and it was so evident through his sermon. He denied the validity of human evolution, shared the definition of the word lightyear and provided the recent news that a planet has been discovered over 2.4 billion lightyears away. He even said that it is not true that a parent should not have to bury their child. He was overall very tone deaf and self-interested.
I'm not the type to write reviews but this entire experience felt like a prank and it really was not a great experience for the family. If your choices are between here and nothing - do nothing and save your time and money.
I WANT TO TAKE THE TIME TO UPDATE THIS REVIEW AND RESPOND TO THE OWNERS.
1. Please do not try to lie and gaslight me - this is a boldface lie. Your staff is extremely rude and unprofessional.
2. Would "a good distance in between one anther to avoid any noise issues" be the equivalent of the noise next door through the paper thin walls?
3. The casket was left open long after the final viewing - until guests began arriving.
4. In regards to the "assistance", this was a waste of time and DO NOT LIE TO THE INTERNET - I WAS THERE. THIS IS A LIE. Would the well-versed staff include the sister of the deceased who was handed the keyboard to operate during the service of her sibling?!!
5. You can reach out to the pastor or you can watch the live stream that captured all of this RIDICULOUS and unacceptable behavior - So you can gaslight me and lie to the internet but I have the proof.
Keep your sorry! You've only made the grieving process that much worse and you should be ashamed of yourselves for trying to come on here to minimize and gaslight me. Your establishment is a joke and has absolutely no business working with grieving families. The responses from the team is in poor taste and a flat out lie!