Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Chamber Rating

3.7 - (116 reviews)
68
9
2
7
30
Read Our 116 Reviews

Chamber Rating

3.7 - (116 reviews)
68
9
2
7
30
  • Dr. Andrea Lawrence


    Mar 8th, 2024

  • Hissa Igarashi

    The best T mobile store in New York ! Staff is very professional and hard working / nice ppl ! I have been so many t mobile store in nyc etc but this is the best store and they solve problem quickly
    Nov 29th, 2023

  • arlu campbell

    They kept me in the store for 2 hours just to recharge my balance. They reset things on my cell phone, I lost data I had, they even changed the language on my phone... (I don't understand what these things had to do with my credit) in the end I cried a little because I was very frustrated and they kept passing me from one employee to another without giving me any answer or solution. And when I'm leaving, Erick burst out laughing because he saw me cry. One of the worst customer assistance I had IN MY LIFE. I have never been treated so badly in a place. I will never return. And I even think I'll stop having T MOBILE, because I'm not going to tolerate these deals just for the internet for my cell phone.
    Nov 22nd, 2023

  • Michael Lorenz

    I had a great experience at this store. Eric was very friendly and knowledgeable. I offer my highest recommendation. Excellent!
    Nov 19th, 2023

  • EL NUNO Lucena


    Oct 26th, 2023

Read Our 116 Reviews

About
T-Mobile

Visit the T-Mobile store in Brooklyn and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 725 Grand Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 718-384-4093.


Q Where is T-Mobile located?

A T-Mobile is located at 725 Grand St, Brooklyn, New York 11211


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-brooklyn-ny-11211-208?utm_source=google&utm_medium=lastmile&utm_campaign=208


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 3.7 Star Rating from 116 reviewers.

Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 116 Reviews )
68
9
2
7
30
Write a Review

Dr. Andrea Lawrence on Google

image


Hissa Igarashi on Google

image The best T mobile store in New York ! Staff is very professional and hard working / nice ppl !
I have been so many t mobile store in nyc etc but this is the best store and they solve problem quickly


arlu campbell on Google

image They kept me in the store for 2 hours just to recharge my balance. They reset things on my cell phone, I lost data I had, they even changed the language on my phone... (I don't understand what these things had to do with my credit) in the end I cried a little because I was very frustrated and they kept passing me from one employee to another without giving me any answer or solution. And when I'm leaving, Erick burst out laughing because he saw me cry.
One of the worst customer assistance I had IN MY LIFE. I have never been treated so badly in a place. I will never return. And I even think I'll stop having T MOBILE, because I'm not going to tolerate these deals just for the internet for my cell phone.

Business Response on Google Nov 9th, 2023
We’re sorry to hear this . We always want to take care of you promptly, however, the steps taken were trouble shooting steps in order to figure out why your internet was not working. We did not reset your device we reset network settings to refresh your internet. We had multiple people involved to better assist and find a solution for you. We hope you’ll give us a chance to provide you with a better experience on your next visit. Thank you.

Michael Lorenz on Google

image I had a great experience at this store. Eric was very friendly and knowledgeable. I offer my highest recommendation. Excellent!


EL NUNO Lucena on Google

image


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Overall Rating

Overall Rating
( 116 Reviews )
68
9
2
7
30

Write a Review

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