Webster Bank

Horrendous, filed all the paperwork they asked before the deadline and they sent my money to unclaimed funds. It's taken me more than 8 months to recoup only half the amount because of them. It makes me so angry.
Feb 1st, 2024

I have to get out of this bank. I arrived at 9:00 - no tellers were there. One bank "officer" merely raised a finger and went back to her call. After ten minutes with still no tellers, I inquired of another "officer" who just shrugged. Left the bank without completing my transaction. And this is not the first time.
Jan 18th, 2024

Called the bank to check what documents I needed to open a bank account, then told them that was gonna be there in 30min. I get there then wait for almost an hour to be told that I need an appointment. When I asked to speak to the manager. I had to wait 20min to speak to stupidest person ever, very rude and inconsiderate. She said even though we told you to come its not our fault our staff told told you to come.
Dec 17th, 2023

Unbelievable wait times when you have problems. Worst bank I have ever had to deal with. Mergers make things even worse.
Aug 13th, 2023

Cant wait to take all my familys money out of this bank. True, theres rarely a wait, but when you get a chance to speak with someone they are remarkably unhelpful. Every time this bank has traded hands, all the employees weve known and trusted for years get laid off. What is left? People who have customer service as a last priority. Employees who feel its their job to prevent you from carrying out your banking.
Jan 31st, 2023