Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.0 - (22 reviews)
5
1
0
0
16
Read Our 22 Reviews

Chamber Rating

Verified Member
2.0 - (22 reviews)
5
1
0
0
16
  • wendy coyle

    Mean well. Just inefficient
    Oct 29th, 2022

  • Gary Love

    Went into this branch to obtain account details and the branch manager was incoherent, rude and smelled of alcohol, it was crazy! Walked out and cancelled our accounts immediately.
    Aug 1st, 2022

  • nygeriger bucher

    Frustrating and Aggravating! This branch is terrible. Customers service is the lowest I have ever experienced in my 30 years of banking. It reminds me of some 3rd world countries. The NEW Branch Manager Claudia Gil, is courteous, but absolutely CLUELESS and helpless! She is still "learning"! Do yourself a favor, Capital One and Citibank both have highly experienced managers on the same block! Citizens deserves ZERO stars!
    Jul 31st, 2022

  • Dr Gee

    I went to Citizens Bank in Williamsburg, earlier this week to open an account and met with the branch manager (Claudia). It was a shocking experience. She was rude, abrupt and slurring her words as if she had been drinking. I left very quickly. I have never had such a situation in a professional setting let alone a bank!
    Jul 25th, 2022

  • Paul Mendolia

    So far pretty good. My neighborhood bank really helped me.
    Sep 12th, 2021

Read Our 22 Reviews

About
Citizens

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Contact Info

Questions & Answers

Q What is the phone number for Citizens?

A The phone number for Citizens is: (718) 637-6889.


Q Where is Citizens located?

A Citizens is located at 252 Bedford Avenue, Brooklyn, New York 11211


Q What is the internet address for Citizens?

A The website (URL) for Citizens is: https://locations.citizensbank.com/ny/brooklyn/252-bedford-avenue.html


Q What days are Citizens open?

A Citizens is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Citizens rated?

A Citizens has a 2.0 Star Rating from 22 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Citizens

Overall Rating

Overall Rating
( 22 Reviews )
5
1
0
0
16
Write a Review

wendy coyle on Google

image Mean well. Just inefficient


Gary Love on Google

image Went into this branch to obtain account details and the branch manager was incoherent, rude and smelled of alcohol, it was crazy! Walked out and cancelled our accounts immediately.


nygeriger bucher on Google

image Frustrating and Aggravating!
This branch is terrible. Customers service is the lowest I have ever experienced in my 30 years of banking. It reminds me of some 3rd world countries. The NEW Branch Manager Claudia Gil, is courteous, but absolutely CLUELESS and helpless! She is still "learning"!
Do yourself a favor, Capital One and Citibank both have highly experienced managers on the same block!
Citizens deserves ZERO stars!


Dr Gee on Google

image I went to Citizens Bank in Williamsburg, earlier this week to open an account and met with the branch manager (Claudia). It was a shocking experience. She was rude, abrupt and slurring her words as if she had been drinking. I left very quickly. I have never had such a situation in a professional setting let alone a bank!


Paul Mendolia on Google

image So far pretty good. My neighborhood bank really helped me.


Load More Reviews

Overall Rating

Overall Rating
( 22 Reviews )
5
1
0
0
16

Write a Review

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