Citi

Lee Ting _{on Google}

Dec 13th, 2022

Personal banker Jessica Osorio and the tellers (especially Yuping) are fantastic! They really cultivate a personal relationship, and I appreciate the constant follow-up. I've been with Citibank for over 2 decades, and they should train the totally incompetent personal bankers at other locations, one of which almost lost my business to Wells Fargo.

Rena Deutsch _{on Google}

Aug 10th, 2022

Tellers are great (a special shoutout to Yuping), but everything else is horrible. Go in for information (not even a transaction) and they tell you you need to make an appointment. Can't get anyone on the branch phone to actually MAKE an appointment , plus the citi appointment app can't find any appointments for this branch. Meanwhile, walk in and watch the people behind the glass windows staring at their computer screens, and if you manage to catch someone's eye, they might just ignore you.

Sandra M Jackson Blue _{on Google}

Jun 13th, 2022

You have to be careful there it is only atm no teller and there is always somebody sleeping on the floor, it is located in the Rite Aid pharmacy and the machines are often dirty and or some of the machines don't work. They have a full branch on 181st and Broadway and 179at George Washington Bridge

Andre Despres _{on Google}

Feb 3rd, 2022

Yupin and the other tellers are always super kind and go out of the way to help me and my family. They make the bank welcoming and a nice part of the neighborhood. I choose to go here because of them.