Soho Art Materials

This company is very unprofessional. The owner must have a mental illness because he yells uncontrollably.
Jun 24th, 2023

The SOHO Art Warehouse is a great resource for art materials in Bushwick, just off of Flushing Ave.  While they do not have every items that exists, they have a solid, well stocked basic selection of high quality drawing materials, tape, oil paint, acrylics, primers and specialty tools.  If you need something not stocked they are happy to order it delivered from the Manhattan location. The Bushwick location primarily fabricates high-end stretchers and has one of the best selections of primed and unprimed canvas and linen in NYC.  The staff has been warm and helpful any time I was there.
Feb 5th, 2023

All negative reviews of this place are out of pocket. They are a great neighborhood art shop with staff that are actually artists who use and appreciate the materials they carry. They are happy to answer all questions intelligently and from the perspective of valuable experience.
Oct 1st, 2022

Selection isn't big, other than a few basics for painting and canvases. They've transferred most of their stock to their sister store in Manhattan. If you can, i would not buy from here.. I saw other reviews mentioning similar things about the owner and how horribly they treat their non- male employees and i even wondered if I'd have the same experience. It's unarguably true. Owner has a bad attitude and takes it out constantly on her, rarely ever says "thank you" after asking for something and responds by venting onto her, all the while has no problem doing so in front of customers. Me and other customers were visibly uncomfortable but it's clear to the staff it's normal treatment.
Aug 31st, 2022

I was a loyal customer of soho art materials over the past three years, buying thousands of dollars worth of Trimar stretchers and canvas rolls.  I shopped there because I believed they supplied quality products and the staff was always kind and helpful.  I recently made an order for around $600 worth of art supplies and noticed that I didn't get all the canvas I needed to make three paintings I had planned.  The order was short by two yards ($25 worth out of the $620 order).  Though this mistake created an inconvenience for me, it wasn't something that would prevent me from shopping there again.  I called the store to inform them about the mistake and was told to come in person to correct the issue.  When I entered I was asked to speak to the owner.  This surprised me, as I didn't think such a small error that could be easily corrected would require a conversation with the owner.The first thing he said was "you got the right amount of canvas" - no apology, no listening to my side.  When I pushed back on this he started blaming me for the problem, saying that I should have checked the canvas to make sure it was right before using it.  After a little more back and forth I explained to him how much it had inconvenienced me to not get my full order and he finally agreed to provide me with the canvas I didn't get.  While he was preparing the canvas for me he continued to question my trustworthiness and spoke angrily and emotionally, describing the situation as "a controversy" and said I was "complaining".I lost time in my day and felt attacked and on edge after the interaction.  I will never shop there again nor will I recommend this store to my colleagues.  This man lost thousands of dollars worth of business over $25.I don't usually write negative reviews of businesses, because I know how hard it is to run one and I don't want to hurt anyone's livelihood, but i have never been treated so badly by a business owner for not doing anything wrong and I feel a need to stand up for myself.  I hope the owner of this business can get his emotions under control when things don't go as planned and stop looking for people to blame for problems that come up.
Oct 20th, 2022