271 Lenox Road, Brooklyn, NY 11226

We lived here for 2 years and hard firemen show up and even come through the elevator into our apartment 3x. In 2020, building management totally abandoned us and let the garbage rot and water pool in the electric room. When I reached out to the owner, Eli, he sent me a 4 paragraph email about how his daughter knew how to respect her landlords and wasnt disrespectful like I was. Nuts. Also, apartments arent made well and things break very quickly. Total scam.
Apr 4th, 2023

DO NOT RENT HERE. Building is being foreclosed on and Eli Karp/Hello Living has fully abandoned the tenants. There is no super and tenants are paying out of pocket to maintain the porter service and make emergency repairs in the building. People don't even know where to send rent money. Not safe, not acceptable, never ever rent here.
Nov 18th, 2022

EDIT - the property management company literally quit, blaming Hello Living for not providing any support for renters. Attached is a photo of the notice. While it's still unclear if new management will bring any positive change, or if Hello Living is to blame here, I DO NOT recommend renting here! -- Property management has been so difficult to communicate with. You have to babysit them for anything you expected to be done before move in. Im almost 4 months into my lease and the in unit laundry still doesnt work.
May 29th, 2022

With the amount of packages stolen from this building, at this point the rent should be on discounted. Response has been “it is what it is” as if there isn’t cameras up and through the common areas. There’s new management as of recently so we will see what happens…
Sep 4th, 2021

Before you consider renting from Hello Living -- please have a look at this. Yes, it's a new company, with seemingly good intentions on the surface, but unfortunately, they don't pull through on their word in many cases. They've been sued by everyone they've worked with. Bankruptcy after bankruptcy. Our Building manager fired the cleaning staff on March of 2020, right as the pandemic indicated we needed more cleaning. Our building manager, Mike, fired our onsite maintenance tech to cover his own lies. This is Hello Living's first attempt to manage a rental property. Security is the number one concern here, this is followed closely by the lack of advertised amenities. Hello Living is aware of constant robberies of the building and does absolutely nothing about it. From stolen bikes to random people literally hanging out in the gym, to people stealing items from the gym, cars in the garage, etc. We've had multiple discussions with many Hello Living employees and the owner, and still, no changes Realtors Hello Living lied to our realtors, Compass, about the features of the building, planned completion dates for common spaces, building amenities, repairs, etc. Upon moving in Hello Living then blamed the Compass staff for lying to the tenants, when the problem was created by Hello Living's dishonest practices from the beginning. Hello Living is even withholding payment to the Compass realtors, again since April of 2019 after the Compass staff upheld their duties to find tenants. Common Areas DO NOT BE FOOLED BY THE PICTURES ON THEIR SITE. DO NOT BE FOOLED BY ESTIMATED COMPLETION DATES. If they've advertised anything, get it in writing, or just wait till they're "done" before deciding to sign. Rent includes amenities, but Hello Living just takes their time to provide any amenities, at the end of the day, costing tenants money. Tenants pay for many amenities that Hello Living just fails to deliver on. What looks like a great outdoor common space (on the artist rendering) is filled with cheap, lightweight furniture clearly designed for staging photos instead of use by humans. Nothing is of commercial quality. They literally bought the cheapest possible, most uncomfortable, bottom of the barrel furniture cushions, chairs, tables, and hammocks blow all over the place, nobody cleans up anything. Weve hosted 2 parties on the balcony, and had to manually wash all the cushions, tables, etc. before use because Hello Living does not maintain the common areas. Even in the winter, nothing was picked up or moved to be protected from the snow. The decking used is not of commercial quality, they chose some sort of plastic/rubber instead of stone as every other outdoor common space uses, and their decking material attracts dust and dirt and is already falling apart. Outdoor lighting is installed poorly, and against NYC electrical code, posing a shock hazard to all tenants and guests. Repairs: Our balcony door has been broken since before we moved in, to date, including requesting help directly from the owner, still no response from Hello Living. We're 1.5+ years into our lease. Our fridge was broken for almost 9 months, resulting in many visits to the unit, and loss of hundreds of dollars of food, which Hello Living refuses to pay. The gym took over 4 months to open, and to the best of my knowledge, all they did was make a phone call. Due to the constant robberies, there is constantly equipment missing that takes months, if ever, to replace. I'd be embarrassed to have my name attached to this company. Lies, nested in lies, all started with the owner of the property. Terrible company. Save your money and rent from anyone else!
Jun 2nd, 2022