West 238th St Plumbing and Heating

This company operation feels like a Froude. My husband made an appointment with them to fix a temperature regulation problem in our SHOWER COLUMN. He was told that there will be a charge of $85 for a plumber to come out and they do not accept credit cards. It is a standard arrangement for a compony to charge diagnostics fee so he agreed. Someone called from the compony before the appointment and could not understand what a SHOWER COLOMN was, asked for a picture, then needed to take a look. Two people came in, NO MASKS, when asked to ware them said that they don't have any, we gave them masks. They look at the Colom and said that they have to send someone else to diagnose and it will cost over $500 just to do that, then extra for parts and labor. We said that this was supposed to be the diagnostic visit They called their office calling my husband crazy. We did not agree to give them money because they did not do anything and we needed the final estimate not estimate for a diagnostic. Then the lady from the office called and said that $85 only for them TO LOOK and SHE HAS THE RECORDING OF MY HUSBAND AGREENG TO IT.THAT IS HOW THEY OPERATE . What a plumber has to look at? A shower column or inside it? Then the was a threat of legal actions. I'm not even sure if there is an office of that compony for this address on Google imaging. This compony needs to be reported to Consumer Affairs ,they control licensing! IT IS A VERY SHADY OPPERATION ! Services: Boiler installation, Shower installation
Oct 31st, 2021

Hidden fees, shady company - AVOID! They were not forthcoming about what they would be charging me for. WARNING: They also record phone calls without telling you (which they may be entitled to do under the law, but it doesn't make you feel like you're dealing with an honest company). You have your choice of hundreds of plumbers in NYC.... use literally anyone else.
Jul 28th, 2021