Porta Coeli-Sn German Funeral

Gloria took great care of us in our time of sorrow she has always been wonderul when ever our family has needed services and we will continue to go to her for our future needs.
Jun 30th, 2023

1st of all my experience was the worst experience of my life. I lost my daughter an decided to put her in this funeral parlor because of my past experience with my father and my uncle. This woman indicated she has been in the business 26 years and it is time for her to give it up. I had to do my daughters makeup and hair because she looked entirely unpresentable and she indicated that she had an outside person do the makeup and hair, it was clear to me that she didnt have anyone skilled enough to do my daughters hair which she claimed was matted from the Donor agency and that my daughters horrible expression was because of the machines used to keep her organs alive. Her make up was done 2 shades lighter than my daughter. I spent 2 1/2 hrs preparing my daughter and I was late to her funeral because of it. She demanded that the guests wear masks and I had to supply them. She didnt want anyone under 12 when my daughter had a brother and a sister that were 1 and 5 years old respectively. She treated my guests very rudely pinpointing them to put on their masks. She harassed my daughters father and I telling us that our insurance would not pay her if the medical examiner listed pending as the cause of death. That she was doing me a favor by letting my daughter be viewed. The medical examiner finally talked to her. I am looking for an itemized contest for what I was billed for and will be taking her to court. There was no compassion for our loss and she charged close to $20,000. My daughter is now at peace but I pray that this lady never has to suffer what she put us through with her own family, but then again she should.
Apr 22nd, 2023

Simply perfect. Cannot complain very very sympathetic, warm and pleasant
Jan 23rd, 2023

IF I CAN GIVE 0 STARS I WOULD. THIS PLACE WAS HORRIBLE. THE STAFF WAS DISRESPECTFUL , RUDE, INCONSIDERATEI AND UNPROFESSIONAL. WE PAID IN ADVANCE AND THEY HAD THE NERVES TO ASK FOR MORE MONEY AFTER WE HAD A CONTRACT THAT DO NOT STATE ANYTHING ABOUT RAISING THE PRICES. THEY RUSHES US OUT AND TOLD US TO GET OUR CARS OUT THE PARKING LOT . THEY DID NOT ALLOW KIDS. THIS PLACE WAS A BAD EXPERIENCE ALL AROUND THE BOARD. DO NOT PUT YOUR FAMILY THRU WHAT MY FAMILY WENT THRU IN A TIME OF GRIEF. THUMBS DOWN TO PORTA COELI THIS FELT LIKE A NIGHTMARE.
Dec 2nd, 2022

WARNING!!! DO NOT PUT SOMEONE YOU LOVE IN THIS FUNERAL!!! Seriously, I wouldnt even place my worst enemy in this horrible disgusting place. The bathrooms are beyond disgusting. The staff are rude, they harass you. I think they make you wear your masks at all times just so you dont smell how awful their place smells. Because mask mandates been lifted. Our service ended at 4pm and at 3:50pm they wouldnt allow anyone in to say their last goodbyes. They have no sympathy. I would rather cremate myself than to be at this funeral home. Save your money. DO NOT PUT ANYONE HERE!!!!!
Nov 30th, 2022