Starbucks

Apr 4th, 2024

I always order my favorite drink, hot green tea, when I visit Starbucks. It's a drink I often order. However, on this particular visit, I was taken aback when the Starbucks employee looked me in the eyes and informed me that they typically don't sell hot green tea, only the cold version. Not only did this make me question my own sanity, but it also turned out that the employee was mistaken the whole time. Despite being wrong, he didn't even have the decency to apologize. I was disappointed by the lack of professionalism displayed by both the Hispanic male and the African American woman who took my order. Their behavior was noticeable and concerning. On a positive note, another woman recognized the issue and apologized on their behalf. However, it's important for everyone to strive for better service and conduct themselves in a more professional manner.
Jan 28th, 2024

The girl who gave me my order was giving me an attitude even tho I waited for so long, she was making the orders from people that where behind me, and when she made my drink which I order peppermint mocha, she made me a different drink and I said thats not my order I order peppermint mocha and with an attitude she said why didnt you said so am doing your drink and you dont say nothing i was in shock didnt know I have to tell them how to make the order right and I told her to ask the cashier cause he even ask if I wanted the normal peppermint mocha I said yes, actually the guy was nice it was this girls who was giving an attitude for no reason how would I know she was making my drink after she been doing other peoples drink before mine, even one coworker show her in the cup it say peppermint mocha and while putting the flavor she kept saying you should tell me you seeing am doing it and you dont say nothing I was in disbelieve that this girl is giving this attitude for nothing I kept telling her to ask the cashier what I order and she kept saying that, it was a bad experience with this girl and she handed the drink with a nasty attitude am paying for a drink am not paying for her nasty attitude.
Oct 21st, 2023

Oct 12th, 2023

Breanna and her coworker wonderful. They made our drinks really good. They were also very nice.
Aug 26th, 2023