Chamber of Commerce

      Metro by T-Mobile

      ( 29 Reviews )

      Metro by T-Mobile
      • 1625 Westchester Ave
        Bronx, New York 10472
      •   347-862-7101
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      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (29 reviews)
      21
      2
      2
      0
      4
      Read Our 29 Reviews

      Chamber Rating

      4.2 - (29 reviews)
      21
      2
      2
      0
      4
      › ‹
      • Carmen Sanchez

        The wait was long and the help and response was not very convincing.
        Sep 13th, 2023

      • Mariana Mercedes

        Good store, Metro by T-Mobile, I had something to solve, and the young woman who helped me was able to solve it, she was very attentive and friendly, the store was organized and clean, they have a wide variety of phones, tablets, chargers, phone cases and tablet,
        Jul 21st, 2023

      • NESTOR EFRAIN SANCHEZ

        They are thieves, I went to connect a telephone line and they charged me for the line. Additionally, they charged me for a protector that they did not give me, which I did not request, and they told me that they had to charge me for something else to be able to activate the line. They didn't want to give me a refund and they say it's the store's policy.
        Apr 19th, 2023

      • Valencia Clark

        Ok
        May 12th, 2022

      • Manny Torres

        Purchased two new lines here of service the you f lady helping me gave me a price on the devices 70 for each then the manager i guess a guy came out said 100. Not only that after I was done they charged me 450 dollars for two phones at 99 and one month in advanced. After I payed the manager said no refunds and did not give me a detailed receipt. Or the phone numbers to the. We accounts opened. Horrible service
        Mar 15th, 2022

      Read Our 29 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1625 Westchester Ave in Bronx, or give us a call at (347) 862-7101.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 347-862-7101.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 1625 Westchester Ave, Bronx, New York 10472

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-bronx-ny-10299246/?utm_source=google&utm_medium=lastmile&utm_campaign=10299246

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 4.2 Star Rating from 29 reviewers.

      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 29 Reviews )
      21
      2
      2
      0
      4
      Write a Review

      Carmen Sanchez on Google

      image The wait was long and the help and response was not very convincing.

      Business Response on Google Sep 25th, 2023
      We’re sorry to hear this. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

      Mariana Mercedes on Google

      image Good store, Metro by T-Mobile, I had something to solve, and the young woman who helped me was able to solve it, she was very attentive and friendly, the store was organized and clean, they have a wide variety of phones, tablets, chargers, phone cases and tablet,

      NESTOR EFRAIN SANCHEZ on Google

      image They are thieves, I went to connect a telephone line and they charged me for the line. Additionally, they charged me for a protector that they did not give me, which I did not request, and they told me that they had to charge me for something else to be able to activate the line. They didn't want to give me a refund and they say it's the store's policy.

      Business Response on Google Apr 17th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Valencia Clark on Google

      image Ok

      Business Response on Google Dec 9th, 2022
      Hi Valencia! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Manny Torres on Google

      image Purchased two new lines here of service the you f lady helping me gave me a price on the devices 70 for each then the manager i guess a guy came out said 100. Not only that after I was done they charged me 450 dollars for two phones at 99 and one month in advanced. After I payed the manager said no refunds and did not give me a detailed receipt. Or the phone numbers to the. We accounts opened. Horrible service

      Business Response on Google Sep 16th, 2021
      I’m sorry to hear this Manny. That’s not the experience we want for our customers! Can you email me at [email protected] so I can get this fixed for you?
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 29 Reviews )
      21
      2
      2
      0
      4

      Write a Review

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