Simple Little Detail Home & Decor

The Furniture we ordered is nice and seems like it will hold up for many years. The experience, however, was absolutely horrific. We went to the store since it was recommended by a co-worker and at first seemed like it would work out great. When Danielle told me how long of a wait it would be to get the order, I told her that we might not do it because we were hoping to have something by Christmas. She said if we ordered that day, she would do us a favor and have it to us by the holidays. The piece was not delivered until mid February and when we called for an update in the beginning of December, we were told there was no chance it would be ready and that we can expect it 12-20 weeks from when we ordered it. I guess I should have had something put in writing about the delivery date being sooner as I was told it would be in the store. When the piece was finally ready, I received a phone call stating they could deliver it Friday between 12-5, this phone call was received on Thursday. When I told Danielle that this time does not work for myself or my husband since we both are working, she replied that this is the only days they deliver pieces. I gave a few other days other than Fridays during the week that could work for us she repeated they don't deliver those days. We were never told this information and also never given any heads up about the pieces completion estimate so we could potentially make this work. Ultimately her husband was able to work with us and deliver it the Saturday afternoon instead of Friday. This was after many back and forth phone calls with Danielle speaking very unprofessionally and again repeating that she was somehow doing us a "favor" despite us looking up the contract that was signed that stated they deliver Monday-Fridays between the hours of 2-5, which we could have made work. Overall the price we paid for the piece of furniture was not worth the hassle of having to deal with Danielle who was extremely rude and unprofessional. We tried to support a small business but ultimately left feeling like they could care-less about their customers and like we were somehow an inconvenience. I would not recommend this business to anyone. You should just buy something online instead of dealing with the headache that Danielle will give you anytime you try to communicate with her.
Feb 25th, 2024

An amazing store with amazing peices and decor. I have bought numerous items from here and currently in the process of having furniture built. Danielle and Dan have been amazing! Highly Recommend them for all of your decor and furniture needs!
Feb 20th, 2024

I bought a few things, cute mugs and wedding flutes that said Mr. And Mrs.. I wound up finding something else as a gift and needed to return the flutes. I honestly did not know they do not do returns only exchanges. The two ladies worked with me to help process the return. I appreciate the service and going forward next time now I know the policy. Thank you
Feb 16th, 2024

Love the ladies and all the beautiful decor and clothing. If you havent shopped here you definitely need to.
Feb 16th, 2024

Very nice quaint store, packed full of treasures, large and small. Helpful and friendly owner and staff. Wonderful addition to the outlet.
Dec 1st, 2023