Chase Bank

Absolutely abysmal customer service. Complete incompetence - you ask for copies of all DEPOSITS they say we dont have access to online bill PAY. Im told any branch will print my records, they say they are short staffed and HAVE to send it to their research team that will take six business days - so they lie to your face to cover their own laziness. They should be ashamed. Virtually every other Chase bank I have dealt with has been helpful and accommodating, pretty disgusting that my home branch cares so little for its local customers. UPDATE: In further evidence of the lazy, lying, ineptitude of the Team Leader of this branch, I called another equally small branch branch minutes later and they said, No problem, let me lock down the time by scheduling an appointment for you and we will print everything you need. Real leadership actually care about their customers.
Feb 8th, 2024

Great bank. Great location. Felt pretty safe! But of course, I wasnt alone. So, keep caution when using it. But got there late at night. Convenient and Clean Space.
Dec 19th, 2023

It's Chase
Oct 21st, 2023

Good people
Jul 3rd, 2023

To the weird man who approached me at the ATM, claiming to work at this branch. Not sure why you kept repeating to me that their and no public restrooms here. Considering, Im a customer using your atm that has a checking account with this establishment. You dont have a restroom facility? He even continued to tell me they dont let him use the bathroom here either. Which btw, violates many health codes. Also, really not funny. You didnt know this, but I worked at a credit union down the street! We welcomed people to use our bathroom. Doesnt really make sense. Huuuuuge turn off. Probably will never go to this branch again. Ill take the drive to wappingers happily.
Mar 22nd, 2023