Chase Bank

Good
Apr 11th, 2024

I was minding my business at the atm and this man came behind me and says ok let me see your card so I turn around looking at him like what! He then says he was an employee there, so I showed him my card & explained the strip was crappy so I have to put it in a few times before it works. He then walks off & says Good Luck With Putting Your Boxes On. So IF he was an employee then he would know like all EBT card holders know, Chase bank is used by the Department Of Social Services and you can use your card at their atms without being charged a fee. Plus I doubt extremely high that if I was a scammer, I wouldnt have been there broad daylight while holding my dog with my car parked front & center. I know what he said wasnt true, but it still hurt my feelings bad and I already suffer from depression and any type of social anxiety which keeps me from coming out the house during day hours. Ive been using that atm twice a month for about 4 years only at night time because thats when I feel the most comfortable. But ever since I got my little sidekick dog hes helped me get out the house A LOT more doing things during normal hours of the day. But ever since that day, Ive taken a TREMENDOUS step back because of that man & I remember exactly what he looks like. So to Chase bank; I know there are bad people in the world scamming others, but PLEASE train your employees better than him because the damage hes caused me is extremely hard for me to overcome and I cry a lot because of it. His behavior was disgusting and he had no right to judge me and I wasnt looking suspicious in any way or doing anything wrong.
Mar 22nd, 2024

Dec 5th, 2023

Jun 25th, 2023

ATM was fine
Mar 8th, 2023