Artcraft Press Inc.

Jan 7th, 2019

The company I work for has recently hired Artcraft Press to do all of our stationary needs(business cards, letterheads, envelopes, etc........). They gave us better pricing deals than the company we were previously going through and the quality of it all is better. A couple of years ago I hired them to design and produce my bridal shower invitations and my wedding invitations. Both were beautiful with amazing quality where my husband and I received many compliments on them. Definitely will use them again personally and professionally.
Mar 18th, 2015

We ordered two big batches of postcards for our company for an art related project. The first batch - great image quality, very nice, thick paper, very professional packaging (in shrink wrap), and great customer service. We were happy, and so returned for more when the time came. The second batch - no shrink wrap, so the postcards jostled around in shipping and many corners were bent. Upon further inspection, the paper was very different - thin, peels easily at the edges, and yellow-ish. They bend very easily. Image quality significantly worse than the first batch, too, even with the same resolution. Upon bringing these issues to light with the owner, we ended up in a back and forth where I was basically told that it wasn't reasonable to expect the same quality the second time around, although with no explanation as to why that might be. Her language was rude and sarcastic and she would absolutely not give an inch, even when I sent pictures of some of the many bent cards and aimed for a mutually acceptable solution. This last batch is so bad, I'm just recycling them. I'd be embarrassed to send them to my own customers, so we ended up just eating the cost as the owner would not compromise at all. Had to rush order from Vistaprint and even those were better than these.
Dec 3rd, 2014