Fastrac

The manager here Klaas is extremely arrogant, creepy and rude. I called to order a pizza one night (about 8:30) Which is well before closing & he told me no we dont make pizza this late Why have a call in pizza option if the manager is even too lazy to make a simple pizza? This wasnt my only negative reaction with him, there are many times I come in and hes heavy breathing, food all over his face and its disgusting. Hire new staff. If the manager here represents the fastrac brand, I no longer want to come here anymore.
Oct 10th, 2023

Labor Day and one of the worst things to do is walk in a department store to shop, as you maneuver through the aisles and people who occupy the spaces in between. Instead, I decided to stop at Fast Trac and get, at least, the milk and hit up McDonald's for a meal. As I entered, I saw the array of pizza displayed and thought, why not just kill two birds with one stone and order a pie? When asked about how much was the pie, the cook interjected "15 min!" in which I said "okay, I could wait". I've worked in the food and retail industry so I am fully aware of the stress. The air in the room could be cut with a knife. My order was not even made until after 30 min of me waiting. The woman who took my order was getting more irritated that her co-worker refused to handle my order. I will take responsibility for not calling the order in, however the cook should not have interrupted the conversation with saying 15 minutes. Well, the woman who took my order took charge, prepared my pizza, and cooked it. The cook (African American Decent) whose name I didn't catch just glared at her co-worker and did not acknowledge me. While handing the pizza to me, the woman who took my order apologized constantly saying her co-worker was doing too many orders at once. She didn't need to apologize for that cook. To the woman who took my order. Thank you so much. You know how to treat a customer. You had grace. I appreciate that. To the cook. You may be a hard worker, but for the wrong reasons. You never treat a customer with disdain. Obviously you are not made to work in the front of the house. Sincerely, Ramon Auburn, NY
Sep 19th, 2023

Aug 9th, 2023

It was better than just ok
Jul 12th, 2023

Convenience Store is closed during regular hours with as sign on door saying sorry but will reopen in an hour. This has happened 3 times now. Always betwen 730 and 9. Store is open til 10pm. What if someone needs to buy gas and only has cash. Should never be closed at employees discretion during regular store hours. If they need to take a break they should schedule breaks when there is more than 1 person working. Who knows, maybe it's an inconvenience store and I'm just trippin!
Jun 24th, 2023