Hours

Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM
Monday:
Closed

Chamber Rating

Verified Member
3.8 - (146 reviews)
96
3
7
6
34
Read Our 146 Reviews

Chamber Rating

Verified Member
3.8 - (146 reviews)
96
3
7
6
34
  • N. G.

    UPDATE: UPS answer isn't true. I was there before 7 pm. At 7:02 approximately one of your employees who had finished his shift exited and said the doors lock automatically and he could do anything about it if the doors lock before 7 pm (he was nice about). Maybe that's what you saw in your camera - or maybe your time stamp is wrong. What day did you check on your camera? It may be that you are looking at the wrong date and seeing a different person waiting at the door... ----- They closed the door before 7 pm and had me waiting outside. It is not professional to close doors before their closing time. A very rude young woman working there said, it didn't matter they had closed before their closing time, they were not going to take my package. A woman who exited the premises while I was waiting said "they always do the same. They had also closed before I came in but I insisted." That's not the proper way to conduct business.
    Apr 8th, 2024

  • Anthony Santagata

    Great first experience here. The young lady that helped me was pleasant and professional, took care of my transaction immediately. In and out in 30 seconds. Second experience Horrible. Tried calling the store and phone was answered McDonalds . I called back same game. Went there and we asked to pay 2 for a strip of tape. I would rather stick a needle in my eye then pay for a strip of scotch tape. Opposite ends of the spectrum.
    Mar 31st, 2024

  • Antoniette B

    Very rude staff, especially the girl that was working tonight!!! Does not treat customers with respect at all. Instead of helping, she yells and gives attitude. We are paying customers who should not be yelled at. Ive had many bad experiences with her and this was yet another one.
    Mar 18th, 2024

  • Theresa Amendola

    Great location, but staff are not helpful or polite.
    Mar 8th, 2024

  • Richie013 NY

    Avoid going here. If you need 5 inches of tape. You will have to buy an entire roll for $2.50. There is no professionalism here. They cannot provide a courtesy tape. I understand if a customer needs to tape an entire box but a small piece of tape should be a courtesy. Not force the customer to pay for an entire roll which would then be wasted later on.
    Jan 19th, 2024

Read Our 146 Reviews

About
The UPS Store

The UPS Store #7319 in Astoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Laguardia Center.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (347) 738-4104.


Q Where is The UPS Store located?

A The UPS Store is located at 43-10 Ditmars Blvd, Astoria, New York 11105


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ny/astoria/43-10-ditmars-blvd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q What days are The UPS Store open?

A The UPS Store is open:
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: Closed


Q How is The UPS Store rated?

A The UPS Store has a 3.8 Star Rating from 146 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 146 Reviews )
96
3
7
6
34
Write a Review

N. G. on Google

image UPDATE:
UPS answer isn't true. I was there before 7 pm. At 7:02 approximately one of your employees who had finished his shift exited and said the doors lock automatically and he could do anything about it if the doors lock before 7 pm (he was nice about). Maybe that's what you saw in your camera - or maybe your time stamp is wrong. What day did you check on your camera? It may be that you are looking at the wrong date and seeing a different person waiting at the door...
-----
They closed the door before 7 pm and had me waiting outside.
It is not professional to close doors before their closing time.
A very rude young woman working there said, it didn't matter they had closed before their closing time, they were not going to take my package.
A woman who exited the premises while I was waiting said "they always do the same. They had also closed before I came in but I insisted."
That's not the proper way to conduct business.

Business Response on Google Apr 9th, 2024
Video footage shows you arriving at 7:02, our doors are on a timed lock so they will lock automatically at 7pm. If you would like to see the footage, feel free to come in. This is a false claim.UPDATE: We have video surveillance to prove the time. The cameras were observed in real time when you were there, and then verified the next day as well. You are incorrect with what you are saying. You got to our store after closing. There is no need for all this escalation, just come during operating hours and we will be more than happy to assist you.

Anthony Santagata on Google

image Great first experience here. The young lady that helped me was pleasant and professional, took care of my transaction immediately. In and out in 30 seconds. Second experience Horrible. Tried calling the store and phone was answered McDonalds . I called back same game. Went there and we asked to pay 2 for a strip of tape. I would rather stick a needle in my eye then pay for a strip of scotch tape. Opposite ends of the spectrum.


Antoniette B on Google

image Very rude staff, especially the girl that was working tonight!!! Does not treat customers with respect at all. Instead of helping, she yells and gives attitude. We are paying customers who should not be yelled at. Ive had many bad experiences with her and this was yet another one.

Business Response on Google Mar 23rd, 2024
We're sorry to hear you had a frustrating time trying to get help, Antoniette B. We want to make sure our customers feel welcome and treated with respect while at our center; we intend to always take care of our customers, and it sounds like we fell short this time. We hope you give us another chance to win back your trust and confidence.

Theresa Amendola on Google

image Great location, but staff are not helpful or polite.

Business Response on Google Mar 3rd, 2024
Hello Theresa Amendola, we are glad you enjoyed the convenience of our location. However, we are sorry for the negative experience you had with our staff. To help us provide better service in the future, could you please share more details about what happened during your visit? You can reach us at (347) 738-4104 or [email protected].

Richie013 NY on Google

image Avoid going here. If you need 5 inches of tape. You will have to buy an entire roll for $2.50. There is no professionalism here. They cannot provide a courtesy tape. I understand if a customer needs to tape an entire box but a small piece of tape should be a courtesy. Not force the customer to pay for an entire roll which would then be wasted later on.

Business Response on Google Jan 22nd, 2024
Hello Richie, we're sorry to hear about the difficulties you had during your visit, and I can understand how these fees can add up for you. We value your business, and we also believe in the value of the experience we provide. We hope you appreciate the value of our service in terms of top-notch service, professional service, convenience, and reputation.

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Overall Rating

Overall Rating
( 146 Reviews )
96
3
7
6
34

Write a Review

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