Logan's Deli and Market

Probably the most reasonably priced breakfast in the concourse
Mar 8th, 2024

Vegetarian options: Salads
Feb 7th, 2024

They serve the same quality food you would expect from a gas station like Stewarts or 7/11 but charge 4x the price. Frozen burgers, simple breakfast sandwiches etc. Good if you are having a nostalgic craving for school lunch food.
Feb 5th, 2024

My go to lunch spot in concourse. A little on the expensive side. And ordering online is a 30 min wait. The strawberry fields is the best! Kid-friendliness: take out
Dec 31st, 2023

I've been coming to Logan's since it opened, so I think I can speak from abundant experience when I say I've watched with equal parts excitement and underwhelm as it has found its footing. I'll start with the good: Logan's sells the best coffee in the concourse if not in Albany. The brand they brew, Capital City Roasters, is unmatched. Logan's has also had dependable breakfast sandwiches. The quality of the grab-n-go sandwiches in their heating shelf admittedly swings between good to middling from day-to-day, but there is always just the right amount of density egg and breakfast meat, if a little too much cheese (which often catches on, drags itself across, my face). If you go for the breakfast platter instead, that is also quite decent. Many of Logan's sandwich options are also dependable, and their desserts are absolutely delicious for their relatively low pricing. Several of the older and more veteran staff are a delight to interact with, such as Sherry, Mickey, and Dave. Now the not-so-good: -If you're an early riser, and arrive near or at opening time, the heating shelf may not yet have the breakfast sandwich you want while at the same time being near-on overstocked in another type, and if you still want the breakfast sandwich that isn't yet stacked, it counts as cook-to-order and you may not be allowed to get the breakfast combo pricing--that's not a good customer service strategy. -In tandem with that, if your timing doesn't match up close to the timing breakfast sandwiches were last filled into the heating shelf, you will get a dried-out bun with dried-out breakfast meat. -The younger front-house staff at times leave something to be desired. At least one young woman regularly uses her phone out in the open while working and may not notice customers right away while manning the cash register. Another young staff member wears alternative facial piercings, which while I understand is now commonplace and accepted, is not appealing in a food service establishment, and such jewelry really should not be worn if these staff members also handle food at any point during the day. -Some mornings, it seems that the staff are scrambling to catch up on their morning prep and are not present at the register, and you can end up standing there for a few minutes before someone notices. That's not often, but common enough to comment on. -The overhead music is also at times off-putting. There doesn't seem to be a consistent station and it seems as though a different person is in control of the music depending on when you walk in. At least a couple times, I've walked in to what sounded like death metal (and not even classic metal) blasting out of the speakers. Other times, music was playing that I could not identify, but that had some questionable lyrics. -Heating shelf grab-n-go lunches are highly hit or miss. If you get a dish that inherently has a lot of moisture, such as crispy chicken with mashed potatoes or goulash, it's usually decent, but every time I've ever grabbed a burger, fries, or wings, they have been bone dry (and legitimately unpleasant to even swallow). -I used to be a fan of Logan's cole slaw, but lately, it has really fallen off suddenly. The slurry is more watery than it is creamy, if you even get a lot of slurry in the mixture, and the cabbage has had a funky taste, which unto itself might not be such a bother, but the slurry is so under-flavored that the cabbage takes center stage in the flavor department. The first two times I thought might just be a coincidence, but after the third time, I could no longer give it the benefit of the doubt. -I've also since stopped ordering onions on my sandwiches. I don't know if was a recent batch, but the last few times I've had them, they've been tough as opposed to crunchy. I wish nothing but the best for Logan's and will continue to go there, both out of habit, convenience, and yes, even loyalty (and for the awesome coffee), but I would love to see them improve in the areas I've pointed out.
Dec 21st, 2023