DePaula Ford LLC Collision

Kayla Lee _{on Google}

Jan 3rd, 2024

Sent my camaro to them . Unfortunately it was totalled so they did not work on it, but the owner/ or gentleman in charge or the collision center was very nice and worked with me on getting my car back home!

Phineas The Frenchie _{on Google}

Aug 30th, 2023

A month and a half later this Progressive Insurance recommended collision center still has not completed the repairs on my vehicle. Waiting for a part for an issue I told them on day one when I dropped off the vehicle that I was concerned about from the accident my recommendation is find somewhere else.

Ace Young _{on Google}

Aug 23rd, 2023

I waited a month and a half for the service to be done and had to keep going back because it wasn't right not the mechanic fault but the service adviser didn't update me with anything and barely helped me get it done which I'm still waiting on my wheel and tire Service: Steering & suspension repair

Carol Barth Lanzara _{on Google}

May 22nd, 2023

I waited more than 2 months for DePaula to accept my car for repairs. It remained in their collision center from 4/25/23 until 6/13/23. During this period of time they submitted 3 supplemental claims to my insurance company. I am confident with better management and organization my car could have been repaired in a shorter period of time, and with much better communication regarding what they were doing with my car. My experience with the DePaula Collision Centerwas the most unprofessional that I have experienced in the 45 years I have been driving. When challenged, the manager of the center mansplained to me regarding my car ignorance in a raised and angry voice. He blamed everything on my insurance company although the documentation from the insurer contradicted what DePaula told me. They misled me multiple times. I urge everyone to avoid using DePaula Collision Center. Services: Tires, Painting, Electrical, Auto engine diagnostic, Body & Trim

Marty Beckman _{on Google}

Feb 7th, 2023

Great work. Restored to original.