Copart - Albany

Very unprofessional people work at this place, the loader is very rude, i pulled into the copart slowly folllowing the signs and he starts honking and throwing his hands for no reason, and The people inside the office are also very unprofessional and are no help.
Mar 28th, 2024

Mar 11th, 2024

So I CAME TO PICK UP A CAR FROM THIS LOCATION ALL THE WAY FROM PA 6 HOUR DRIVE HAD AN APPOINTMENT AT 12:30 arrived at 10:40 BECAUSE YOU NEVER KNOW WHAT WILL GO WRONG ON THE WAY OR IF I HAVE TO STOPPED FOR GAS, SO I COME IN MARK MYSELF ARRIVED AND I SEE THE LOADER WITH MY CAR ON THE SIDE ON THE BUILDING THEN HE COMES TO ME WITHOUT MYSELF AND TELLS ME THAT I HAVE TO WAIT UNTIL 12:30 because they cant give me MY CAR BEFORE MY APPOINTMENT EVEN IF THERE IS NO BODY ON THE YARD WAITING FOR CARS, then i go TO THE OFFICE AND TALK TO THE MANAGER EXPLAINING TO HIM THAT IF HE JUST GOING TO MAKE ME WAIT 2 hours for no reason he just tells me next time arrived at your appointment time. Then the loader gets the car and leave it in the floor next to my trailer and leaves. Never had any issues with any copart loader and manager should not provide this type of customer service when we pay fees and very expensive fees for the cars . Do not recommend this location
Mar 17th, 2024

The Forclift guy work very slow
Feb 9th, 2024

Eli came after working hours to pick my car up. He did exactly what I was told he would do. He called before coming, and he was here within 10 minutes. He showed up at 8 pm, and he was very friendly. I honestly don't understand what all these bad reviews are about. Overall, great experience although now I will miss my car.
Jan 17th, 2024