Bond Plumbing and Heating

This company was called out for an issue with the hot water not staying hot for long. A tech came out and recommended that the hot water be replaced and that the owner would give me a call. Received a call from Larry the owner discussed what was needed and he was supposed to have his assistant schedule a time for him to come out himself to provide a more accurate estimate. The company never contacted me to schedule and I got ghosted. Now I am getting a billed charge for an estimate that was never completed. No work was ever performed. Looks like they are just sending out techs to get easy money without actually doing work.
Feb 26th, 2024

Your NARCAN Heroes saved a life! Thanks for being prepared.
Dec 20th, 2023

Anymore it is difficult to get electricians & plumbers to committ to a service call. My phone call was answered on the 2nd ring, a service call was scheduled within a few minutes, the guys arrived on the day & at the time agreed to, they fixed a heater problem & a plumbing issue in 1.5 hours & both Diego & Colin were friendly, knowledgeable & competent. Thanks to the owner Larry Mapes & his staff - GREAT SERVICE!
Nov 26th, 2023

Give off a professional vibe but don't show up or call when expected. Customer service is rude and blames the customer for their lack of communication. Try Phoenix instead.
Oct 26th, 2023

Have used them a couple of times. They messed with my Alexa devices in the house to listen to their music, which messed up my personal playlist. They tracked mud throughout the entire house. They botched an install of a wireless thermostat and then charged me to fix it. The last straw was I called on an emergency due to a broken line in the yard, another plumber arrived before they did. They showed up, I said we got it under control but could they look at another problem we found? They said no they need to get to another job and left. I ended up paying for a $200 trip charge. Service: Plumbing pipe repair
Oct 24th, 2023