Damien Ocampo - State Farm Insurance Agent

I love state farm. I got cheap insurance for full coverage under 100 bucks. While other insurance companies wanted to charge me over 200 dollars.
Nov 6th, 2023

Only state farm agent in town. Supports are really appreciated. They gave really good suggestions and advice about vehicle insurance and home rental insurance.
Sep 14th, 2023

I have been with them for yrs. And very happy with them
Aug 24th, 2023

My dad has been with State Farm since 1968 when he came home from Vietnam. Not one claim filed- ever - in 52 yrs. He had a rock hit his windshield so I told him let's call your insurance company to get fixed. When we called his agent Damien Ocampo's office we were told my dad didn't have glass coverage, which I thought was so odd because it's always been included within my policies (not State Farm) and if he wanted the windshield replaced he would need to file a claim and pay his $500 deductible. The gentleman followed up with my dad could change to a zero deductible for only $30 more every six months. My dad immediately said let's do that, questioning why that option had not been offered to begin with or at all since. My dad then inquired again about getting his windshield fixed and was told his $500 deductible would still apply. I'm his daughter and was also on the call. I expressed that my dad was trying to do the right thing. He could have lied about the windshield, changed the deductible & then filed a claim and the windshield would have been fixed - but he didn't - he was honest. That didn't matter to Damien Ocampo State Farm office who had been my dads agent since moving to NM many, many years ago. Not once - ever - did Damien Ocampo ever reach out to my dad over all the years to go over his policies, ask about changes that may have occurred that would warrant a change in coverage, etc. His agency mearly sat back and watched the money roll in, all while making no effort to earn my dads business. My dad now has a new insurance company. It's less expensive and includes free glass replacement, roadside assistance, uninsured and under insured which he also didn't have with State Farm as well as higher coverage limits all around. Moral of the story folks - shop around. My dad, as well as many others think because State Farm has been around for so long they're the best - they're not. My dad for a customer is what insurance companies dream of. No maintenance and no claims. Literally, after not having filed a single claim, ever, in 52 years not making a simple windshield situation right? State Farm should be ashamed of themselves. Damien Ocampo's State Farm Agency should be ashamed of themselves. To top it off when my dad called to cancel his policies a few weeks ago, you would have thought Mr. Ocampo would have picked up the phone and called my dad after everything that had taken place and all the years that my dad had been with his agency. Well, my dads phone never rang just as it hadn't in all the years before. For 52 years my dad was loyal to State Farm. Too bad State Farm chose to not be loyal to him.
Mar 25th, 2024

May 29th, 2023