Sam's Club Tire & Battery

Buyer Beware! Put in order 10 days ago- never heard anything from anyone at Sam's. Tried to do online chat to figure out what was wrong. They said I had to call my store. Spent the better part of an afternoon trying to get through to someone at Tire center at this Sam's. Kept getting hung up on, or transferred, and waited on the phone for over an hour before giving up. Finally got a hold of someone the following day, after waiting hours again, only to find out that my order may, or may not be cancelled?!?! They could not tell me anything beyond 'the tires haven't shown up... maybe it was cancelled already.' Awful, Awful, Awful customer service- the worst; drove me to write this review, and I'm honestly thinking of cancelling my Sam's Membership.
Jul 22nd, 2022

Sign just says tire shop closed until further notice. What happened to my free flat repai, part of my membership. Lifetime rotate or balance when you buy your tires, too bad now you have to drive an hour to the next closest Sam's or pay to go somewhere in town that is actually open.
Nov 8th, 2021

Dale is not a star employee doesn't listen. Tells me it's normal for one tire to lose Air every day. A nail was imbedded in the tire. For months would not address it just add air. Get rid of the lazy worker's.
Apr 10th, 2021

Good and helpful
Nov 30th, 2020

WENT TODAY TO HAVE A TIRE FIXED, THE TECHNICIAN TOLD ME I HAVE TO MAKE AN APPOINTMENT AND THE CLOSEST ONE IS ON MONDAY (4 DAYS FROM NOW), I WAITED FOR OVER 1 HOUR TO TALK TO THE TECH, THEY WERE ON LUNCH BREAK. IN THAT TIME PERIOD ONLY ONE CAR WAS SERVICED, MY ONLY REGRET IS THAT I DIDN'T TAKE PICTURES. THEY USED TO HAVE NICE PEOPLE WORKING THERE, NOT ANYMORE
Nov 3rd, 2020