CaitCo Drainworks

While moving a refrigerator at work, we discovered the water line valve turnoff did not work. With water running all over the kitchen, I called CaitCo. They were able to fit me into a very busy day for them. Luis was able to immediately address the situation and fix it in a no-fuss manner. Their professionalism was very much appreciated on a difficult day! Service: Plumbing leak repair
Mar 23rd, 2023

Our Construction company has been looking for a high end plumbing company in Santa Fe. We need services and are asked for recommendations often. The company we refer is a direct reflection of our company as well. It has to be great service from start to finish. Our experience with CaitCo Drainworks is just that. Nobody ever wants a failure of any kind when it comes to plumbing, but having folks you can trust is paramount. The entire Team is responsible, respectful & empathetic! Services: Sewer repair, Plumbing pipe repair
Mar 1st, 2023

Did a great job for us. Very nice, competent technician. Came in on budget
Feb 23rd, 2023

Juan plumbing tech did an outstanding job today. Very professional and took time to explain how to light the pilot light and repaired the water leak immediately. He also went the extra mile and explained how my radiant heat worked. Responsive, good value, honest, on time, professional, polite. Also Sam the receptionist was extremely helpful and called to let me know the technician on his way. Highly recommend Drainworks in Santa Fe! Service: Plumbing leak detection
Dec 19th, 2022

I do not recommend this company. The reason: This company represents free estimates but charged $111.02 to provide a quote to fix a broken pipe. The quote to fix the pipe was for $6,000.00 due to overstated needs to do the unneeded work. I feel they were trying to take advantage of being an elderly customer. The broken pipe was actually fixed for $500.00 by another company who was way more honest and trustworthy. To answer your reply, I am 100% sure it is your company. My name is not in your database because it was my elder parent who called your company. Your rate statement not matching your rates is because your company did not do any actual work. Your company charged $111.02 to give a inflated quote to fix broken pipe.
Nov 10th, 2022