Links at High Resort

Horrible. The employees there can't even answer the phone. I couldn't be more disappointed with people at Links. I wish I could leave zero stars
Mar 12th, 2024

My family and I lived at this apartment complex for six years. During that time the ownership of the complex changed. Immediately following the ownership change our bills skyrocketed. Anything the new company could think of charging us for, they did. We were harassed by two separate neighbors. One insisted that we attacked her and caused her bodily harm we did not. The other decided to scream profanities at my children in the mornings whenever we would walk to our car. Someone attempted to steal our car from our covered parking spot. So we felt forced to pay for a garage.. see attached pictures for damage to vehicle. The staff in the office are hit or miss. We had issues with Carmen and Victoria. Connie was lovely! We had a good maintenance guy the last year or so of our stay too. Three stars because we did receive a portion of our deposit back and because the complex itself is zoned for a fabulous elementary school.
Mar 26th, 2024

Lived here for over 2 years and have had a great experience the entire time. Office staff always personable and friendly. The maintenance crew is always prompt on tending to requests, especially if you do it correctly and make a claim off their tenant portal. They've had more issues with getting a hold of me so they could tend to my issue. Are usually prompt to just replace appliances versus tinking around in the apartment trying to fix it for evened time. Communication is great from emails sent to office staff needing assistance or clarity on something to they regularly send out mass emails to tenants addressing things going on in the community or upcoming changes. The tenants complaining in the other reviews, I can imagine, didn't know how to ask politely or treat others with respect I've also never had a bug issue. You literally see the pest control vehicles in the lot all the time. I guess if people are so finicky about living in a public complex they should work on being able to afford their own house!
Mar 24th, 2024

Update 2024: I'm still being overcharged for utilities and the management has been ignoring all attempts to address and refund the overcharges. 2022: Not worth the price. The pool, hot tub, and grill area has been closed since September of 2021 (this is now May 2022), and apparently has no set date of reopening or offer of using a different pool. I have been overcharged for the trash fee every month since I've moved in, and I still haven't been refunded. The appliances are old and breaking in all of the units (you are not getting the new shiny matching chrome that you see in the tour). Maintenence works hard but needs a better way to communicate with tenants to schedule a time to enter the unit. There isn't much of a view (the green golf course is long gone). And they are raising the rent over $150. Not sure what I'm paying for exactly.
Mar 16th, 2024

Completely unsafe place, the images shown can tell what kind of people the administration is allowing to get in the apartment complex. I was walking my dog and saw bullet holes on the windows of the clubhouse were a lot of family with childrens pass by.
Dec 28th, 2023