Walgreens

This is the worst place! My prescriptions have been held hostage twice now. Apparently they can't keep a pharmacist there. The first time, I thought ok, life happens. Once I get my Rx this time, I'm going somewhere else. People have life saving medications that they need and these people can't send someone from another store to give us our medications!?!? Tried to call corporate number. My phone breaks up at my house, the lady got mad over it and hung up on me. Called back and told the person who answered don't hang up on me like the last person, next thing I know I'm transferred to the covid-19 line. Customers service is a joke to these people. Stay away!!!
May 20th, 2022

The geniuses in the pharmacy department told me the pharmacy they directed me to was open 24- hours- BUT THE STORE AND NOT THE PHARMACY is open 24 hours. The pharmacy is closed today. CANT GET MY MEDICATION. This horrible place filled with idiots needs customer service and systems training ASAP.
Apr 27th, 2022

Thyis has happened multiple times: I'm waiting in my car for drive through prescription pickup, and I can clearly see through the window that the pharmacist (not a tech or aid) is not wearing a mask. That's in violation of state mandates, of medical common sense, and it risks transferring covid virus from the pharmacist to everyone picking up prescriptions.
Feb 15th, 2022

Dale the pharmacist has to be the most unethical, disgusting, ignorant, unprofessional Healthcare worker I have had the misfortune to deal with. I have been going here for 15 years. I will be filing a report with the New Mexico Board of Pharmacy.
Feb 12th, 2022

I am a REGISTERED NURSE- nursing compact license with the state of WISCONSIN. This is the MOST UNPROFESSIONAL pharmacy I have ever spoken with or utilized. It appears to be run by children- who place their own interests before patients. I doubt the female pharmacist working today has been a pharmacist very long. She gave me a pity party story of not having long enough of a lunch break. Go work somewhere else then or get into a different field. Go work as an RN and see how many lunch breaks you are able to take. I had a prescription, which I was figuring out the logistics of, while on a phone call with one of the pharmacy employees. I asked for the Walgreens address of the 24 hour location as I would not make the cut off time of this stores closing. I asked this question at 1:31- one minute past the start of their lunch break and the woman on the phone refused to take one extra minute to get the address or that location for me and told me to call back in an hour. When I did call back and told the person that when they give addresses to people they should spell out the name of the street- she proceeded to berate me and hung up on me without spelling out the street so I knew where to get my medication. This is not currently a life threatening situation requiring medication - but is treating something that can lead to a kidney infection and possible sepsis and death. I suggest the pharmacy take a class on professionalism before messing with the health and well-being of individuals. They are clearly not patient advocate and hate their jobs. Absurd behavior.
Apr 25th, 2022