Financial Security Credit Union

EDIT since my review the person who responded gave a number to call wich we thought could hopefully shed some light on the matter but after several calls no one answered and it now says the Google number is off so we called the banks number hoping to get to them that way wich again was more of the ignorante runaround it looks like the response was just for show they froze my wife's account for investigation because even though it was shut off her card was still active we waited months for a new card wich never came and its been frozen for several months after and after calling several times they're saying were waiting for a meeting that we have no idea when it will be and they will not tell us when because they sent the letter to the wrong address and after speaking to a "manager" (who is all about policy yet cant update an address ) she cant give any information about anything no date to the meeting no phone number because it's against policy but clearly its policy to give out your information her id is on file and apparently thats not enough to get the information this is by far the worst bank I have ever seen just save yourself and go somewhere that doesn't have to third party everything
Feb 12th, 2024

Worst bank ever the app never works, and the bank employees can never do anything with out having to ask before doing anything
Oct 25th, 2023

Oct 11th, 2023

They used to be great. Now though, the banking app has been frozen four days and unable to check my balance. They will not answer their phones..
Oct 10th, 2023

This institution is always helpful with any information needed wether it be about loans or or your banking needs. Always makes you feel at home!!!
Sep 18th, 2023