Chamber Rating

1.8 - (20 reviews)
4
0
0
0
16
Read Our 20 Reviews

Chamber Rating

1.8 - (20 reviews)
4
0
0
0
16
  • Angel Paz

    They suck! dont even bother with this company
    Feb 9th, 2024

  • michelle clough

    Bill just keeps going higher and higher every month
    Jan 29th, 2024

  • Prodigy

    Stay away from windstream/kinetic at all costs, Their technician wanted to drill a hole through the middle of the hallway and set my router up right in the middle of the hallway. (Yeah cause i definitely wouldnt trip over that at night) They said that would be the only way they could set up service in my apartment so I turned them away and cancelled my account. (Keep in mind they provided me with no services at all) Well almost a year later after getting no notifications, mail, email, phone calls , absolutely nothing) I noticed my credit took a nose dive and sure enough they sent a $500 bill to collections WHEN THEY DIDNT PROVIDE ANY SERVICES!!! This company is a joke and I will make sure to let every single person know to avoid windstream. I hope they go out of business and leave Carlsbad because this is just flat out unprofessional and crooked. Go with TDS, even though they arent perfect either Ive never dealt with a company screwing me over this much ever.
    Jan 19th, 2024

  • rick brown

    Worst Internet providers. Constantly lose Internet. They send people to fix it but it never gets fixed. Have to use the hotspot on my phone if I want any kind of Internet. Beyond ridiculous. I gave one star because they won't let me give zero. I would not recommend this company to anyone.
    Jan 6th, 2024

  • Lauro Alvarado


    Oct 17th, 2023

Read Our 20 Reviews

About
Windstream

Windstream is located at 1102 W Mermod St in Carlsbad, New Mexico 88220. Windstream can be contacted via phone at 866-445-8084 for pricing, hours and directions.

Contact Info

  •   866-445-8084

Questions & Answers

Q What is the phone number for Windstream?

A The phone number for Windstream is: 866-445-8084.


Q Where is Windstream located?

A Windstream is located at 1102 W Mermod St, Carlsbad, NM 88220


Q What is the internet address for Windstream?

A The website (URL) for Windstream is: http://www.windstream.com/


Q How is Windstream rated?

A Windstream has a 1.8 Star Rating from 20 reviewers.

Ratings and Reviews
Windstream

Overall Rating

Overall Rating
( 20 Reviews )
4
0
0
0
16
Write a Review

Angel Paz on Google

image They suck! dont even bother with this company

Business Response on Google Jan 15th, 2024
Hi Angel, I regret that this has been your experience. I am happy to assist with any issues you are experiencing. You can email me directly at [email protected].

michelle clough on Google

image Bill just keeps going higher and higher every month

Business Response on Google Feb 27th, 2024
Hi Michelle, I regret that this has been your experience. I am happy to assist with any billing concerns you have. You can email me directly at [email protected].

Prodigy on Google

image Stay away from windstream/kinetic at all costs, Their technician wanted to drill a hole through the middle of the hallway and set my router up right in the middle of the hallway. (Yeah cause i definitely wouldnt trip over that at night) They said that would be the only way they could set up service in my apartment so I turned them away and cancelled my account. (Keep in mind they provided me with no services at all) Well almost a year later after getting no notifications, mail, email, phone calls , absolutely nothing) I noticed my credit took a nose dive and sure enough they sent a $500 bill to collections WHEN THEY DIDNT PROVIDE ANY SERVICES!!! This company is a joke and I will make sure to let every single person know to avoid windstream. I hope they go out of business and leave Carlsbad because this is just flat out unprofessional and crooked. Go with TDS, even though they arent perfect either Ive never dealt with a company screwing me over this much ever.

Business Response on Google Jan 17th, 2024
Hi Prodigy, I regret that this has been your experience. I am happy to see what I can do to assist with finding a resolution. You can email me directly at [email protected].

rick brown on Google

image Worst Internet providers. Constantly lose Internet. They send people to fix it but it never gets fixed. Have to use the hotspot on my phone if I want any kind of Internet. Beyond ridiculous. I gave one star because they won't let me give zero. I would not recommend this company to anyone.

Business Response on Google Jan 8th, 2024
Hi Rick, I regret that this has been your experience. I am happy to assist with getting your service issues resolved. You can email me directly at [email protected].

Lauro Alvarado on Google

image

Business Response on Google Nov 16th, 2023
Hi Lauro, I apologize for the delayed response. If you still need assistance please reach out to me directly at [email protected].

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Overall Rating

Overall Rating
( 20 Reviews )
4
0
0
0
16

Write a Review

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