Southwest Body and Towing, INC.

Very nice and friendly people. Fast and reliable.
Feb 18th, 2024

Jan 30th, 2024

We were very happy to get our truck up and running in a timely manner.
Jan 22nd, 2024

We were connected to this company through AAA. We asked AAA as well as this company if there was any additional charges other than what was being paid by AAA. We were told no by both. The tow truck showed up and the service guy was very nice. We asked him also if there was any additional charges, he said he didnt know and called his Boss and handed me the phone. I inquired the same question and was ensured there was no additional charges other than what AAA was paying for the tow. We released the car to them which made it to the destination without incident. The next day we received a phone call asking for $240 for uncovered portion of the tow bill. I explained we were told no additional charges and they continued to demand payment and stated the "Boss" doesn't know anything about the office. We asked for the invoice to be negotiated since we were told multiple times there was no additional cost and it was refused and the $240 was continued to be demanded. We paid the invoice in good faith. I just want potential customers to be weary that this company was not honest when it comes to quotes and billing.
Jan 2nd, 2024

Artesia NM -Was told multiple times over the phone $250 MAX - was charged $830.13 in total. Had it towed to the shop and they brought the wrong tow truck which was unregistered I learned thx to the state cop that pulled us over. Also my Bluetooth adapter was either moved or stolen and none of them claim to know anything :/ The people I spoke with were all great - front desk, tow driver, and the car tester. But overall a pretty frustrating and disappointing experience >:(
Nov 18th, 2023