Alvarado Roofing, Inc.

Great work, great communication, honest, and did extra clean up (which was very kind). No delays and no price inflation! Everyone, from office staff to roofing professionals, was professional and friendly. Our go-to company for this work from now on.
Mar 27th, 2024

After a hail storm I had leaks in multiple rooms. I contacted Alvarado roofing because I had had a previous good experience with them. Tristan examined roof and indicated I needed a complete new roof. They prepared an easily understood estimate which was quickly approved by insurance. On the scheduled day a large crew headed by Cody arrived. 4 days to remove two roofs and put on a new TPO roof with a taper system. Site well cleaned at jobs end. Good photo documentation also assisted in quick insurance reimbursement. Team was very pleasant to work with.
Mar 13th, 2024

Had TPO done on flat portion of roof covering my back patio on Friday. They left without even letting us know that they damaged the under part. Left marks on patio and patio rug. Totally inept, incompetent, unprofessional. Want it repaired and an additional discount off the already veteran discount that was applied.
Dec 19th, 2023

Update thank you for your response. The roof has stopped leaking and your company didnt even fix the window which you claim to be the issue, but rather the issue I had to express to three of your employees and my contractor had to physically show your manager for it to even be acknowledged. One canale was sloped backwards causing the roof to pool with water and leak through my home. I appreciate you emphasizing my point of your companys lack of accountability. Enraged is a little harsh. Frustrated after being laughed at by your staff and talked over as they tried to hide their mistakes, yes, absolutely I was. Cannot recommend this business and advise others to seek out other options first as their warranty does not cover interior damage and Im at a loss of how you find out your roof is leaking unless something happens to the inside of your home. The pictures speak for themselves. Roof was repaired in May of this year. Ceiling started to leak inside. Then floor started peeling up in room above spot shown in picture. Called Alvarado. They couldnt come out for a few weeks so I contacted a contractor friend. He said it was the canalies. I relayed that to three people at Alvarado before anyone took the time to give honest attention to finding out the real issue, but had to request to speak with the owner as after their first visit to home they did not intend to fix the issue that was actually wrong. In the meantime my home is being damaged sufficiently. When I spoke with the manager, whom I was under the impression was the owner, he stated these things happen, roofs need to be maintained, like oil changes. The damage was caused in less than six months after their original repairs. With the disrespect Ive been shown by Alvarado Roofing I am now afraid to have them work on my roof and am going to have to come out of pocket thousands of dollars to fix interior damage their warranty does not cover. Poor customer service. No accountability. And the manager is aggressive in an obvious attempt to deny the job was not done right the first time. Hoping I can get in touch with the owner but the office wont even hand out his email address. Feel helpless working with this company and as a small business owner myself believe its so unfortunate to know a small business would treat their customers in such a manner. Services: Roof inspection, Roof repair, Roof damage repair
Dec 7th, 2023

After a severe hail storm on 2017 my pitched roof was damaged beyond repair and needing a full replacement. A few days later Alvarado Roofing Inc. did a great job installing a new roof and sealing the four existing skylights. Their work was fast, clean and dealing with the company was pleasant and very professional. One year later one of the skylights leaked into the sun room. This was repaired quickly. Six years later the same skylight leaked again. Tristan Raver came to inspect the whole roof and found where the leak was. The following week a crew showed up early morning to fix the leaking skylight. Not only did they fix that one skylight but reworked the other three skylights and vents. When they were done a gentleman told me everything they did, shook my hand and they were gone. NO CHARGE. Since Alvarado replaced my roof on 2017 I have been recommending them to my neighbors and friends because of their honor, quality of work and their fair prices. A big thank you to Alvarado Roofing Inc. and all their crew for a speedy and well done job. Mike Esquibel .
Dec 1st, 2023