Armada Home Health Care

I wish I could give lower than 1 star, but I can't so here goes. I honestly can't believe what I've been through over the past several weeks trying to get service through this company who obviously don't give hoots and can't be bothered acting professionally. I talked to probably about 7 different people -- it was a different person returning my call every time. Seriously, if you care about your loved ones and want to get proper homecare for them, DO NOT LOOK HERE.
Aug 28th, 2021

I have been really frustrated with this company for so many reasons. They are so unorganized in billing and customer service. I have been struggling to get my account taken care of for more than a year for only two visits that I didn’t even want and that no one can even figure out how much would cost me. It’s impossible to pay a bill on the phone for the correct amount. I am really tired of trying to deal with them and I would not recommend them to anyone.
Aug 14th, 2021

Kelly is a great home care nurse. I had my first encounter yesterday. I am also a nurse so I was impressed with her care, friendliness, compassion and professionalism. She has been easily accessible to me with promptness in answering my questions and concerns. I would definitely recommend Armada to friends and family.
Jul 27th, 2021

I has spinal fusion surgery on 5/2021 and I've had inconsistent therapy. Missing weeks at a time and the company doesn't seem to care. I hear that this isn't the only time this company provided inconsistent therapy. Due to the inconsistency of the therapy I'm not as well as I should be.
Jul 23rd, 2021

So unprofessional. Can't ever get anyone to answer the phone. Employees have no customer service experience. Just a total embarrassment. Train your staff, answer your calls and just do better Armada!! Or don't and patients will continue to go elsewhere.
Jul 14th, 2021