Rococo Hair Co. Albuquerque

I absolutely adore DeVon, she has been my stylist for roughly a year now. She does an incredible job with caring for my hair when I go in for a trim. She listens and understands my hair goals and anytime I have a question or am looking for a product suggestion she gives me options and explains as to why those products would be most helpful. She is always in a great mood when I go in and I truly enjoy our conversations whether they are serious or goofy, I cannot say enough amazing things about DeVon. The rest of the salon is great as well and all of the stylists are very welcoming when anyone comes in. The energy in there is fun, loving, and overall just awesome. I could not be happier with the services I receive.
Apr 10th, 2024

Michelle (@hairbyychelle) is a true professional, and so fun and easy to talk to! I love my new balayage and layers.
Apr 2nd, 2024

The stylist was super friendly and the salon was very appealing. However my hair turned out nowhere near my inspo photo. It was very possible to achieve it because I lifted super light, and I think she just toned me too dark. Also, I asked for a very lived in look with dark roots because I did not want damage to my freshly grown in hair, and she ended up bleaching my hair to the root and just doing a root smudge to cover it. I felt like my service was rushed just so she could meet a time quota. Also, 3 days after the service my toner and root smudge already faded and Im left with a brassy orange look. Ended up spending $200 for an unhappy result.
Apr 2nd, 2024

Mar 21st, 2024

If I could give zero stars I would. My daughter went for lowlights with her hair being virgin hair. It was super dry after and started getting matted underneath. She asked for help with another salon to help with the dryness. She contacted the manager after all that to complain and was told bc she went somewhere else they messed up her hair. They didnt offer her any kind of refund, and only offered a treatment for her hair. EXTREMELY dissatisfied with the way my daughters damaged hair was handled. My daughter had to end up cutting her hair due to the damage. Maybe if management would have been more considerate or accommodating I would have been ok but this is terrible service for an 18 yr old whose hair got messed up. Im not one to write negative reviews but this was just unacceptable.
Mar 18th, 2024