Southwest Style Mirrors & Furniture

My bathroom was completely changed by james, he gave me ideas of what we could do to save money but still make it perfect. i love my bathroom now. Thanks james can't wait to start my next project with this company.
May 31st, 2023

The talent is there. The integrity is not. This is a lying, scheming, cheating family business. The journey to pick up an unfinished piece of furniture that was prepaid is indescribable. We finally decided to pick up the unfinished furniture because we had no other choice. Pieces are missing, the doors were not installed and were the wrong size, entire pieces were not stained. This after being told for weeks that it was finished and they were going to deliver the furniture. We paid another carpenter to finish the work. When confronted, the family, en masse, became confrontational and abusive. Typical sociopathic behavior. Do business with this family at your own risk. Buyer beware.
May 26th, 2023

If I could give less than a one star review I would. This has been the most frustrating experience I have ever had. I was told multiple times that furniture was ready to pick up, sent someone to pick it up, to be told it wasn't ready. Told multiple times that the furniture was being delivered, no one ever showed up. Poorest customer service ever!!! Really sad because the furniture that I did purchase and that I received is beautiful. Don't even think about using this company. Take it from my experience.
May 26th, 2023

Ordered my dream table with Hesed in late 2022 and picked up today. It was a long road but well worth the wait. If you plan on ordering something custom the person to work with is Hesed everyone else is nice but hard to communicate with. Thanks guys i love my table and chairs. Something else to note is they only have one builder so times can be fast if they are not busy but can be kinda slow aswell but its worth it
May 8th, 2023

To Hesed I can update this review. FYI Frustration drives this review. On 4/18/22 a half-down payment over $2400 to build a queen deep Murphy bed/sofa combo. 6-10 weeks was promised completion date. As of 11/9/22 so many excuses, delays, not one photo of anything completed, and now owner has until 11/14/22 to either produce finished product or give us full refund. Bed was to be done by 6/30, we moved on 7/15 and have huge gas expense back and forth. Does not know good service, does not update, and most importantly does not meet deadlines or terms of a contract.
Nov 25th, 2022