Presbyterian Family Medicine in Albuquerque on Paradise Blvd

I came to paradise clinic to see my doctor I had a question during check in (you have to check yourself in) I was at to question concerning workmens compensation. I wasnt sure on how to proceed because my visit was because of a fall at work and not being treated completely by Concentra. The person behind the counter named Sandra , whom I asked her I have a question she stated I need to sign in. So I waited while she signed in. She looked at the screen I was on and said you make no its not workmans comp. I advised her you dont Even know what I was going to ask. She was beyond unprofessional rude short and abrupt. When I was allowed to explain my situation she stated whats the claim number so we know who to bill. She then asked for help from a Fran and then her attitude changed and Fran seemed to know what to do. I asked for the office manager but was told this person was out of office in a different location for a meeting. I guess Presbyterian really cares about how the staff treats the sick ????
Feb 14th, 2024

Always a friendly staff
Dec 6th, 2023

I actually really like this place. It is always clean. The people who work here are really sweet and even make the effort to remember your name. I have had nothing but positive experiences here. My PCP is here and I feel very fortunate that I found a place that meets ALL of my medical needs. There's even an urgent care right next door! LOTS of parking space. I don't think I have ever waited more than 5 minutes to be called (to be seen). Oh, and they even have coffee! A real plus for me. This place is quite far from where I live but WELL WORTH the drive!! I HIGHLY recommend this place.
Sep 17th, 2023

Always prompt and professional, clean place.
Sep 10th, 2023

Love my provider the front desk lady belittles people for asking questions. I was waiting in line for a document, these ladies came up behind me and she immediately asked them for help first. I looked at her she then told the ladies to give her a moment that she had to help me because I was here first. So she asked me what I needed. I told her I spoke to the nurse about getting a document about being full or half duty. She then stated rudely but did you ask the doctor. I said no I told the nurse who was supposed to relay it to the doctor like she relayed everything else. She went to the back and came back with a post it note and said what was the note supposed to say I said it needs to say if Im okay for half or full duty. She states well what do you think I said its up the the doctor and she said while we werent in the room I dont see why its so hard for them to ask the doctor if im able to be half or full duty. I then waited 10+ minutes for a paper.
Sep 11th, 2023