Randy Ackerman

Jan 26th, 2021

NJ Urology has gotten tooooo big. You cant get a phone call returned, refills on prescriptions, or correct bills. After waiting to see Dr. Ackerman, he spent very little time with me and really didnt explain the procedure he wanted to do. When trying to schedule the procedure, I tried to reach the office for more than 2 weeks! I have called almost every day and still havent gotten a call back! Im looking for a new practice!!!
Dec 11th, 2020

They never return phone calls
Jun 30th, 2020

Dr. Ackerman told wrote in my After visit summary to stop my insulin to help decrease urination at night. I am a diabetic but I stopped it because hats what his orders said to do. My blood sugar ended up by going very high. I called my endocrinologist who told me to go back on the insulin immediately. I called the practice to verify the orders but no one returned my calls. When I addressed it with the doctor at the follow up, he said he never said that and maybe the nurse made a mistake. Thankfully I didnt stay off of my insulin for too long but too long but that could have caused serious health problems if I had followed his orders per the chart. He is a good doctor but needs to be more careful with what is written in his patients charts.
Jun 10th, 2020

Mar 29th, 2019