Chipotle Mexican Grill

This was the filthiest Ive ever seen a chipotle
Apr 9th, 2024

theres better chipotles around
Mar 7th, 2024

Place was extremely dirty, the steak I received was raw and the rice was crunchy. They had some lady who didnt know English taking my order so she was extremely confused. If its a place like Westfield your stuff should speak English or at least know what the heck brown rice is. The place was so dirty and they barely had anything left. This place is a mess and seems understaffed.
Feb 27th, 2024

Feb 12th, 2024

A restaurant without food???!!! Picture it.. Tuesday evening and the restaurant is empty. I walk up to counter and ask for a bowl with white rice. The person behind the counter has fear in her eyes as if I just said "give me all the cash in the register" After moments of awkward silence she walks over to the mobile order station where you can see her ask the person there for rice and that person clearly says "NO!". When she returns she says we have no rice. I asked "did she just refuse to give you rice for a customer?" and nodded yes. I asked for the manager and another person behind the counter asks me what was wrong and she went over to the associate at the mobile prep area where they had a little back and forth and then she comes back and says "sorry we have no rice". I then ask how long till there will be more rice and the people in the kitchen who can hear me in this empty quiet restaurant yell out 30 minutes. 30 minutes???? What have they been doing back there while the rice was running out at the counter??? BTW what were they really doing because there was no rice (white or brown), no veggies, barely any proteins, just big piles of bean mush that obviously been sitting there. When ask what was going on in this restaurant the answer was sorry we just had a rush. I call their bluff. The restaurant was clean (which it never is when there is a rush), beans full sitting looking like a pile my dog just left on the sidewalk and the mobile prep area full of food. Obviously l left very frustrated without any food. What is going on in this place??? Who is exactly is "managing" this operation. Food is what they are there to sell and it doesn't seem to be what they are interested in providing. This is not the first time this has happened, honestly too many to count and I am embarrassed to say that I keep giving them a chance. I asked for the information for the district manager and I was told no. NO seems to be their favorite word here.
Feb 5th, 2024