Eurosport of Westfield

Took my car here and they did an amazing job. They answered all of my questions and completed all repairs quickly. Great customer service all around. I definitely recommend Eurosport of Westfield!
Mar 31st, 2024

Had my car serviced here and the customer service and tech was great! Answered all of my questions with ease. Highly recommend to anyone in the area!
Mar 29th, 2024

Since I can not reply to owner's comments. Let me put some fact here. My insurance company does not determine my car as total loss. That is the exact reason I bought car over to have Mike and team to investigate. And I did not have any other shop looked at it before towed it over to Eurosports. (My dealer had a look when the car was functioning 3 months ago.) So the claim below is absolutely incorrect "Your insurance company determined it a total loss and you opted to buy it back from them to attempt repair. You had another shop attempt diagnosis without success and towed it here " . Wow, I can not believe you could make things up like that. If the above is true, go to sue me in court, and I am willing to pay you whatever. I did authorize for the gear shift replacement but that is after you firmly believe that was the issue. I did not proceed with the neutral switch replacement due to 1)your first initial diagnosis was not correct 2)There was no error code as you said. -------------------------------------------- I probably should think of more when I sent my Bmw over for repair when company name itself as Eurosport, as a company that claims great dealing general issues probably not good at specialized one. Anyway, the customer service is wonderful, Michael is definitely very flexible and willing to help. But the technician might not been so. After initial diagnosis, they came back with very strong confidence that my gear shift went bad. Greenlighted with replacement, but turned out that was not the issue. I have suggested that issue could come from neutral safety switch, they sort of accept that after the gear shift fix did not work. But then I asked them what was the error on their car scanner, they said there weren't any from beginning. That raised some concern and I did not proceed the repair. When I went to pick up the car, the technician said he did not know there is a switch inside transmission:-(. Getting back my car, I plugged OBD cable and start INPA. And there are errors in memory and would reappear after clearing. I took out my EGS (transmission module) and saw a pin was bent at the bottom. I called them and they said they did not know. It could be caused by me instead. And of course, there are oily black hand marks on my door left by their technical who should have wearied gloves in the first place. I asked for partial credit because they gave the wrong diagnoses but the owner said no because they spent more time than they charged me. So to wrap it, I think if you just go for a oil change, brake job etc. They should be ok. But I would be very nervous to go there for any serious repair. Btw, maybe one small thing shows their character, when I sent in my car, they quotes 145$/hr, when I went to pick it up, it became 150$/hr. I asked Michael why, and he told me they just raised the price in the past week. I could not help laughing.
Feb 16th, 2024

Great service, they found things that the dealer couldn't find, or didn't take the time to find. I highly recommend Eurosport of Westfield!
Feb 12th, 2024

Had tires I purchased from TireRack installed by Eurosport. I was in and out of the shop in an hour as quoted. Everyone was friendly and professional. I would definitely recommend Eurosport to anyone in need of auto service
Dec 7th, 2023