Dr. Benny Chu, DO

Horrible place. Stay away if you value your health
Mar 30th, 2024

Please fix your phone answering service. It sucks you call and call and no one ever answer the phone. This is an ongoing problem at this clinic and I am tired of it. Who is in charge of this? Please let me know if this is going to be fixed or I am saying good bye to Chu and my cardiologist. This is frustrating. This is not a review for any of my doctors - they are 5 stars the phone system is the problem here. I am fed up!
Nov 29th, 2023

After moving to a new neighborhood, I searched for an in-network physician as I was overdue for a check-up. I selected Dr. Benny Chu in West Orange, NJ, who is part of the Atlantic Medical Group. Upon visiting Dr. Chu's office, I was seated in the waiting room for 25 minutes. Ultimately, a nurse took my blood pressure and weight and sat me in another room, waiting for Dr. Chu. My conversation with Dr. Chu lasted a maximum of 5 minutes where he asked me why I was there. I explained I was overdue for a checkup and wanted my PSA levels checked given some concerns about potential prostate issues. He handed me a prescription for blood tests at a third-party lab, another prescription for a colonoscopy, and sent me on my way. He also asked me to schedule another appointment to review the lab results. In summary, I had my blood pressure and weight checked and was handed two prescriptions. On my second appointment, to review the lab results, I mentioned that when I checked the results online, I couldn't find my PSA score. His quick glance revealed that this was, in fact, overlooked, so he handed me another prescription and told me to go back to the lab and give blood again for a second set of labs. He also told me I might be anemic. The total amount of time spent with Doctor Chu was again, 5 minutes. I am writing this review because my insurance company was billed $551 for the first visit (insurance paid $274.70), and they billed $363.00 for the second visit (insurance paid $179.10), resulting in Atlantic Medical Group sending me a bill for $460.20. I have nothing against Dr. Chu personally, nor do I object to paying for actual services rendered. However, I do question the value received in both appointments, especially the second appointment, which consisted of acknowledging that my initial lab test was incomplete and that I should go get a 2nd one (that appointment was less than 5 minutes with the Doctor). It should also be noted that my insurance company was billed twice for lab tests, and that I paid $99.72 for what they did not cover. In actuality, the second test should not have been paid for by the insurance company or myself, as that test was only needed because a mistake was made. Following both short visits, I don't have any useful visibility into my current health, and will need to schedule an appointment with another doctor.
Oct 28th, 2023

Dr. Benny Chu is the best internist that I have ever treated with! I have been under Dr. Chus medical care for a long time and he has always been caring, knowledgeable, professional and understanding towards his patients medical needs. Dr. Chus office has enough space to accommodate all of his patients, both new and existing, and he never makes any patient wait a long time before being called inside and treated by him. Dr. Chus office is situated in a location that offers plenty of off-street parking. I highly and strongly recommend Dr. Benny Chu, because he is an outstanding internist The best of the best in his field!
Dec 27th, 2022

I had a terrible experience with Dr. Chu. Dr. Chu was 50 minutes late and on top of that he provided the wrong codes to my insurance company. It's been over 3 months and I have not received a bill. I did however receive a letter from collections. He also confused me for a different patient for the first 15 minutes of my office visit. There are plenty of other Doctors in the area that can provide much better service. I would give 0 stars if that were possible.
Jan 16th, 2021