Envue, Autograph Collection

Apr 11th, 2024

Ok, I've been here before. I enjoy the location and rooms the hotel has, especially being close to the ferry. Now, an issue occurred that never happened before to me. The room next door was blasting music around 1am and front said yes they have a quiet time period. Security came and music was lowered and still can hear it as we tried to sleep so Security was called in and music lowered to a state that we can sleep. I told the front about my experience and was told well the new generation and if I want to have manager call me they can let them know, I said yes. Then asked anything else and I said can they comp parking lot and was told. Really? Well hope management contacts me.
Apr 6th, 2024

Wow what a view! Rooms are very comfortable.
Apr 5th, 2024

Hotel itself is fresh and very comfortable but the service is not even at the level of hostels I stayed at. It took 3 days and 4 requests to get extra blankets in a freezing weather, bald guy at the reception was absolutely rude etc etc. I would not return to the place despite its many advantages. This is most certainly not a Marriott chain level, let alone Autograph Collection.
Apr 5th, 2024

Apr 5th, 2024