Macy's Furniture Gallery

Rajdath Sonny _{on Google}

Mar 12th, 2024

Wish I could put negative star, they look down on you as if you're worthless. Will never return there.

Tamara Stas _{on Google}

Jul 3rd, 2023

Embarrassing experience.
I came to the store with my kid, he wasnt touching anything, just running with his 4 weels small scooter. He mostly was not fast at all,just walking with it. He was excited about the space, and he was right with me all the time. I didnt even had a chance to see anything yet, they asked me to leave. One of the employees strictly told me that the kids are not allowed to be here with the scooters. I was embarrassed . There is no any signs of that. Mostly they looked like they were just bored and didnt want to deal with me. Worst experience ever.

Babar Chy _{on Google}

Feb 28th, 2023

Very friendly staff in first floor clothes section

Bill Larkin _{on Google}

Sep 28th, 2022

Purchased 2 motorized recliners. Took a while to receive then. All was fine until one completely broke. The back went flat and no longer worked. Took 2 weeks to get a repair person here. He couldn't fix it. Said I would get a replacement. Had to go back to Macy's to order it because they no longer had the one I purchased. I had to settle for a cheaper recliner as every one I chose was not available. Took two months to get it. Delivered and checked the footrest and was fine. After they left I did my own check and the motorized headrest makes banging noises when raised up or down. Tried calling customer service. Waste of time. They went to transfer me to their warrant service division (Worry NO More) and got disconnected. I called WNM myself. Their voice menu is designed to keep you from reaching a human. The menu system is a disaster. I finally pressed unrelated number and got a human. He set up a service call. TWO WEEKS FROM NOW. Never again Macy's. EVER.