Akira

Apr 9th, 2024

We had a very poor experience at this restaurant for my daughter's 15th birthday. First off, I reserved the hibachi table for 15 people about 1 month in advance. I also gave a $100 deposit to hold the table. We had a 6:00 reservation, and we were seated at 6:10. We gave our dinner orders & salad / soup were served quickly. However, not everyone received soup and we had to ask them to please serve each guest. The hibachi chef was 'average' at best. He was not engaging or fun at all, but we were willing to overlook that because my daughter was enjoying time with her friends. Entrees were dished out, and everyone seemed to enjoy their food. It took a WHILE for the servers to start clearing plates, and they actually stopped mid-way. I was waiting for the dishes to be cleared so that I could serve the cake we brought. (I called in advance and asked to bring a cake. They obliged, and said they would have plates/ forks for us to use.) We had to ask the wait staff to clear the rest of the entree dishes after waiting about 20 minutes. Then, we were able to serve cookie cake. At this time, another large group arrived. It became clear that they were waiting for us to leave so that they could use our table. After we paid our bill of almost $400, but were still wrapping things up, a young staff member asked us to LEAVE THE TABLE bc they needed it for the next party. We were appalled . We expressed our disappointment and annoyance bc we were not made aware of a 'time limit' on the table. To make matters worse, the other large party was giving us angry stares the entire time- as if it was our fault. As we were leaving , one of the guests from the other large party even started CLAPPING as we walked past! This infuriated me- the other guests did not realize that we were being rushed out to accommodate their party. The restaurant really messed up by not allotting sufficient time between parties. We shared all of our disappointment with the manager. She was kind, and offered us a $30 gift card. We refused, as I was not trying to gain something from complaining. I truly was so disappointed and aggravated. I hope they will learn from this experience and plan better in the future. This could have been avoided if they communicated a time limit on table reservations. Unfortunately I will not return to this restaurant, and I will not recommend it.
Apr 5th, 2024

I have never seen such a rude and rude business. They kept me waiting for exactly 20 minutes and then rudely told me to go and cancel the order. They said your time is not important to us. disgusting business. I don't recommend anyone to come here
Apr 2nd, 2024

Mar 16th, 2024

Came here for my daughter's birthday and it was a fun experience. We had never been to a Hibachi restaurant. The Hibachi chef was entertaining and interactive. Now let's get to the food the Hibachi comes with miso soup, salad, rice, veggies , 2 shrimp and what other protein you choose. The food was good but everything on the grill had the same flavor note. Steak was cooked to the proper temp which is always a plus. Salad has a flavorful ginger dressing. Along with Hibachi you can order off the menu as well. Sushi was fresh and delish but my Kani salad was a bit dry. The food comes out fast so you are not waiting long.They do make the birthday person feel special with a song and sparkler. If you want to sit and chat with your group, I'd recommend coming later in the day because they get you in and out within an hour. I will come back and try the non Hibachi side on the restaurant.
Apr 4th, 2024