Access Care Physicians of New Jersey - Closed

I'm soo happy to be apart of this medical team. I've been with them for 3 yrs and Dr DeLaura and he's team are the best.
Dec 19th, 2022

Can't say enough good things about Dr DeLaura and the entire staff here. My catheter stopped working without warning and they agreed to see me the next business day. Procedure was done without incident and I was back dialyzing the next day. Bravo to all!
Aug 1st, 2022

Jan 14th, 2021

Been going here for almost 3 years.
Dec 29th, 2020

So I've been to this establishment once and never again. I spent close to 5 hours there. I was the last patient to leave. I arrived on time via an emt transport service to an empty waiting room. When it was time to go to the back room there was one unseen person and someone already that had been taken care of. Much time goes by and the back is a pretty small space so when a patient announces loudly where is the doctor it's heard around the room. That's when I heard that the doctor had an emergency call and wasn't there. Which was quite a discourteous way to go about things. I think that should've been said early on and unprompted to notify the patients of the long wait so we could decide what to do. Because everyone in that area was dependent on some kind of transportation from someone else. So to be lackadaisical about time frames is pretty disrespectful. So even more time pass and patients are wanting to reschedule. This was met with bullshit lies, theatrics, and rhetoric about him being on his way right now, "15 mins", they will be better off staying, they will have to still wait if they reschedule because he's so busy and is only there once a week. How it's in the patient best interest to just stay and wait. Just saying anything to keep the warm bodies in the bed. So as far as the staff is concern I would say don't trust them. They are liars.So the doctor finally comes in the building and by all accounts my mother should be seen second based on her appointment time and the time we showed up. Dr. Curi saw the person who was in the back area first who was right next to my chair then proceeded across the room and saw another patient. A patient who was behind at least me and another person. I spoke up and said I was here before them and my appointment time was before them in which I believe her name is Ilana said that it was just a "quick thing" to go over and I will be seen soon. Then I was skipped over TWO MORE TIMES! And I spoke up again and the same woman ilana /Alana (something like that) said it's not just about appointment times. I was furious at this point.So Dr. Curi (the surgeon) finally comes over to my mother after essentially having no one else to skip over me and quickly assess she should go to the ER. However long it takes to clean and wrap her arm back up because some other techs came in there already and took off the bandage before he came over was how long the treatment took. So prob not even 3 minutes. So by all accounts why was my mother not seen earlier? She has dementia so I tried to be her vocal advocate when we were consistently being overlooked. I had the appointment. I was next. He spent more time with the other patients than my mother so it was quick which according to one of the staff members that's a criteria for skipping the queue. Why did I have to travel from East Orange to Union to wait 5 hours to be seen for 3 minutes just to be sent to a hospital in Newark. No one else at the facility had that capability to make that assessment or decision? Or I just deserved to eat shit today along with my mother?I hate you.
Jan 6th, 2021