TGI Fridays

Server and food was on point. Nice location. Jocelyn keep up the great service.
Apr 5th, 2024

Jocelyn was a great server
Apr 5th, 2024

Apr 5th, 2024

Kylia made my drinks very well and made me feel welcomed
Apr 5th, 2024

Let me start with the fact that I dont write many reviews. But when I do its because something went exceptionally well or terribly wrong., and I feel situations like these should be known by the public. We ordered takeout from this TJIF location because its just a mile away from where we live. This should have never happened since we had several times already bad experiences with this Thompson Street Capital Partners (TSCP) owned chain. The first time, a few years ago in La Jolla, CA, it was really terrible. But these 3 recent times it was bad locally, here in Washington Township. I have nothing to complain about the service, since we have ordered takeout. But both the food and the value have been TERRIBLE. We came a little too early, so we picked up the food as soon as its been ready. As I have mentioned, it took me under 5 minutes to get home, we immediately unpacked, yet EVERYTHING was already cold. It appeared like most if not all of the meals have been pre-cooked and mildly reheated at best. Nothing tasted fresh, from the softened fries to the shriveled salads. I used taste quite liberally, because ALL the food was bland, totally tasteless. Weve ordered the Classic FRIDAYS Combo. All 3 items were incredibly savor less, but the worst have been the potstickers. Cold, rigid, dry, and absolutely tasteless. I realize that the Traditional Wings is only an appetizer, but at $11.35 one would not expect a ridiculously minuscule, cold portion. The Chicken Al Pastor Bowl in pictures has a few tortilla chips on top but in reality there are tons of chips and a few tiny pieces of TASTELESS, cold chicken breast. The FRIDAYS Signature Whiskey-Glaze burgers patty was cold, dry, thin, and bland. The Candied Pecan Chicken Bowl was again a ridiculously small portion with salad that tasted old. The separate order of seasoned fries came also cold, the fries were soft, and appeared reheated. I dont have unreasonable expectations from a TJIF restaurant, but at a $74.24 bill (no drinks whatsoever and taxes not included!) I would like to be able to get a decent dinner for 4. I seriously dont want to hear the old and tired pandemic excuses, nor the inflation stories, and neither the lack of qualified personnel story, because I KNOW THE TRUTH: at corporate level all these are perfect excuses to lower the quality of ingredients, minimize the portions, and maximize profits. While the above excuses at one time might have been somewhat justified, now are only a blessing to capitalize upon. Altogether, our bad experience has probably less to do with this specific Washington Township TGI Fridays location as much as it does with the Thompson Street Capital Partners corporate policy. I repeat, I have nothing against capitalism or profitability, but I am totally against practices employed fraudulently to profit after extreme situations. So, people, stay away from TJI Fridays or expect to be disappointed.
Apr 5th, 2024