Labcorp

Labcorp patient for many years. Today Vilma M. did my draw. I have to say she is very professional my vein was found fast. Vilma M. is knowledgeable and I thank her for checking her computer and my credentials.
Feb 13th, 2024

My person was Vilma m at this Labcorp office she was awesome she should train everyone on how to treat their patients
Feb 1st, 2024

Receptionist Was Very nice and Vilma was excellent getting my blood .Usually it takes a lot of pokes. She got it the first time. Appointment was on time
Jan 15th, 2024

I visited this lab corp on mule road today. There was an elderly woman who needed help signing in since not everyone is good with technology. I assisted her but there was a glitch in the kiosk and it was not completing her check in. I have signed in using these tablets multiple times without an issue and I know how to use them. There was no line at the front desk, I asked the women behind the counter several times to assist us. She was just sitting there. She would not get out of her seat and help. She kept telling me I was doing it wrong. I said to her can you please come over here and help us then She didnt. We were going back and fourth for several minutes. I re-attempted many times to help the women check in. All of the other people waiting to be seen were visibly upset and getting involved at this point. They told me they had similar experiences. The staff whose name tag read coordinator on it was very rude and unwilling to help. This was unprofessional and not an appropriate way to behave when you are expected to do your job and help those in need. This is the second time I have had an experience like this at this exact location on Mule Road in Toms River. I will not be returning to this location. I left and got my blood work done at the Oak Ave Toms River site. They were phenomenal and the staff were very helpful to those in need. There is a large elderly population in this area and if you lack the empathy and are unwilling to help them with technology then you should not be in this location or field.
Oct 23rd, 2023

The kiosks are not working and the front desk staff is extremely surly and obstreperous. They need need to have lessons in customer service and patient care. Dont go to this location. The one in Bayville is much better.
Sep 11th, 2023