CareCloud

Too many errors and a program that offers little custom formatting. When I moved to another EMR, they were supposed to provide all my information so the new EMR service could incorporate the data. What CareCloud provided was unusuable, full of errors and could not be applied. I am STILL fighting this fight as this is my practice data/charts/prescriptions! They claim to be fixing it but they don't answer communications (calls/emails) and they won't even provide a "read only" access to my old account so I can see my charts. This is a horrible company that does not care about its users. Don't walk away - RUN!
Mar 1st, 2024

We have been utilizing Care Cloud's TalkEHR for over two years, and in our experience, it stands as a robust and meticulously designed solution tailored to healthcare practices like ours. One of its standout advantages is its seamless integration of all the essential functional modules, which eliminates the need for time-consuming interactions with various vendors. Moreover, our interactions with the support team have consistently been very good, with their representatives consistently going above and beyond to provide the utmost assistance and support.
Oct 4th, 2023

We have been using CareCloud for all out entities for many years now and extremely happy with the service and support that we have received. Amazing Platform. Very user friendly and our staff loves it. Highly recommend!
Aug 31st, 2023

We Have been using Carecloud for over 6 years. Our transition was from a custom EMR therefore the initial transition was challenging. There have been substantial improvements over the years and the customer service and continuity of our direct support has been excellent. Our dedicated team is very knowledgeable and goal oriented in constantly looking for areas of enhancements in both the EMR itself and in the RCM. Overall, we are satisfied with the product and service. As with anything there are always areas you could improve upon but we recognize the system has to be what works for the majority, not ones individual processes.
Aug 20th, 2023

CareCloud has been extremely beneficial in the way we manage our practice. Their user-friendly system simplifies medical billing, allowing us to prioritize patient care. The RCM team efficiently manages payment posting, while the collections team tackles unpaid claims. This approach has streamlined our revenue cycle management, significantly enhancing both patient care and overall practice efficiency.
Aug 18th, 2023