Jefferson Primary & Specialty Care – Fish Pond Road

Mar 17th, 2024

Do not see the nurse practitioner named Clarissa Moncton. I have seen her multiple times and every time she is condescending. It is a fight to get antibiotics from her even after she admits to seeing an active infection on my exam. This last visit was the last straw. She forgot to call in my meds to the pharmacy, I spoke to a nurse to say I was still very sick and needed the meds called in. Then Clarissa called me to leave a condescending message that she never recommended any meds when we had actually discussed them at length . This explains why she has so many appointments available every day. I will happily pay urgent care feeds before I ever go to her again for a sick appointment.
Feb 8th, 2024

The front end staff could really care less about customer service or patients. The check in kiosk does not work and Noone bothers to tell you until you walk up to the desk 45 mins later and they flippantly tell you it only works sometimes. Dr was 50 minutes behind schedule but I sat in the waiting for an hour and 15 mins before even going back. Jefferson! You can do better than that!
Jan 6th, 2024

Always a horrific patient experience. Good luck getting into the office to be seen by an actual doctor when you're sick.
Dec 13th, 2023

Inattentive staff and doctors that lack personal responsibility and are virtually ineffective at helping you in time of need.
Sep 19th, 2023