Verizon

Verizon is pretty much the worst phone/internet company. Their customer service is atrocious and there is so consistency in their policies. Came here to add my brother to my phone plan and upgrade our phones. There was a promo that if you came from another provider you get a 1phone 15 pro. We tried to utilize that promo. Set up both new phones went over the bill with the rep. I'm broke so I wanted to make sure the bill wouldn't be crazy. He sat there and went over the bill with us that came out to 85 bucks because I get a student discount and because the phones were "free" then I get home and check my bill a week later. It says our monthly bill would be $350. We returned the phones and just tried to get my brother a new phone. And it has just been a fiasco ever since. My bill is all over the place constantly changing. They took no responsibility for the rep. Who essentially scammed us. Who I think was named Alex. Seriously the worst experience ever. Definetly leaving Verizon asap
Apr 9th, 2024

Ronald was nothing short of exceptional service!! He was quite knowledgeable on the products, services, and various ways you can save on your monthly bill. He was patient and took the time to explain things we did not understand. We went back a second time as we needed help with the account set up and Ronald was extremely helpful in this process thus ensuring all of our questions were answered. Hes the best!! I highly recommend this Verizon location!
Apr 7th, 2024

I use this network and I like it.
Mar 2nd, 2024

Not too friendly, staff just going with the flow.
Feb 4th, 2024

I had a great experience here. Edgar went above and beyond to make sure I was getting my phone connected and working.
Jan 28th, 2024