Hoffman Plumbing & Heating

Service: Drain cleaning
Mar 23rd, 2023

Replaced boiler. Excellent work. Good people to work with. Very honest!!
Feb 8th, 2023

Highly Disappointing. I read great reviews online and decided to use this company to replace my old gas boiler. Rich the owner is a typical salesman, very polite and enthusiastic. He went through the sales pitch and he seemed ok. on December 2022, Rich came with 2 other employees around 8 A.M. At around 2 pm, he and another technician left since he stated he had a nightmare job that was not finished the prior day that he needed to complete. He left one technician behind who didn't finish until 6:30 P.M. He had to call Rich a few times before discovering it was just a twist of a screw that needed to be done. Other irritating issues: As Rich left to go to the other job he asked for the check while the job was not yet completed. He was not going to provide a receipt until I told him that I will not give him a check until I received it. He left the old boiler on my driveway for a week before I contacted him to inquire when he or someone else would remove it. He had an attitude and said that the guy he uses is very busy. He finally sent one of his employees to pick it up. Update 1/24/23: Less than 2 months later, one of my dual heat zones stopped working. The technician that came onsite stated that he tightened the wires leading to the zone valve and it started working again. This is the same company that ran new wires throughout the heating system back in December. They charged me over $234 to tighten the wires that they installed. This visit should have been free of charge since it was their work originally that he tightened. He stated that if it doesn't work again that he will change the thermostat and valve. I was informed by the technician that should the heat go out again, I will be charged for the service call to come back even though he didn't change anything and it's the same lingering problem that they didn't resolve. This company is horrible and only cares about charging their clients excessively for the problems they created or left unresolved. I would NOT recommend this company since they don't value their clients or their workmanship.
Jan 25th, 2023

Highly Disappointing. I read great reviews online and decided to use this company to replace my old gas boiler.  Rich the owner is a typical salesman, very polite and enthusiastic.  He went through the sales pitch and he seemed ok. on December 2022, Rich came with 2 other employees around 8 A.M.  At around 2 pm, he and another technician left since he stated he had a nightmare job that was not finished the prior day that he needed to complete. He left one technician behind who didn't finish until 6:30 P.M. He had to call Rich a few times before discovering it was just a twist of a screw that needed to be done.Other irritating issues: As Rich left to go to the other job he asked for the check while the job was not yet completed.  He was not going to provide a receipt until I told him that I will not give him a check until I received it.  He left the old boiler on my driveway for a week before I contacted him to inquire when he or someone else would remove it. He had an attitude and said that the guy he uses is very busy.  He finally sent one of his employees to pick it up.  Update 1/24/23: Less than 2 months later, one of my dual heat zones stopped working.  The technician that came onsite stated that he tightened the wires leading to the zone valve and it started working again.  This is the same company that ran new wires throughout the heating system back in December. They charged me over $234 to tighten the wires that they installed. This visit should have been free of charge since it was their work originally that he tightened. He stated that if it doesn't work again that he will change the thermostat and valve.  I was informed by the technician that should the heat go out again, I will be charged for the service call to come back even though he didn't change anything and it's the same lingering problem that they didn't resolve.  This company is horrible and only cares about charging their clients excessively for the problems they created or left unresolved. I would NOT recommend this company since they don't value their clients or their workmanship.
Jan 23rd, 2023

Service: Toilet repair
Sep 6th, 2022