SERVPRO of Salem County

Servpro Salem County was great! Showed up exactly when they said they would, and brought our old carpets back to life. Would highly recommend using this location specifically. Great Job and a great price!
Nov 22nd, 2023

Mar 7th, 2023

Absolutely the worst company. They came to my home to clean up my finished basement after a sewer line cracked and flooded the basement. The things that were not damaged by the flood were damaged by Servpro and their crew. No protective covering was used on my floor while they were dragging wet things and debris and dropping stuff all over my floors they destroyed my floors upstairs and they now need to be replaced. They even cracked tile on my kitchen floor,  they damaged the walls coming upstairs. They ruined my oak steps coming upstairs again by not covering them. They are all discolored and water damaged. While they cut parts of drywall they again covered nothing and my kids things were covered in drywall debris which they left.  They put sewage soaked things on top of one of my sons 1 year old mattress. He now needs a new mattress. They left drywall debris and water soaked things behind. They ruined my 6 month old couch and loveseat . They said they tried to vacuum them but they couldn't get them clean. Well they made them dirty but I guess it's on me to fix it. I had to have my insurance company bring in someone else to clean up all the things left behind including items that were still wet. Servpro of Salem County refused to take down some walls that were wet. I had to argue with them. They made themselves at home coming upstairs walking through my entire home dragging dust and debris with them to use MY bathroom! They wear masks for Covid (but most of the time they had them off) but make themselves at home and use my bathroom? Again another company has to come in to finish the job correctly. I'm out so much more money now with things not originally damaged in the flood and covered through insurance.  I am putting in a compliant with Servpro's insurance company to get the things they ruined, replaced. Servpro is a franchise so I cannot speak for all of them but this specific review is for Servpro of Salem County, NJ. Do not make the mistake with using this company, call someone else!
Jul 20th, 2021

We used SERVPRO at the company I work for at the end of May.  We had a positive COVID-19 case and wanted to get the entire workplace cleaned and fumigated.  SERVPRO came the very next day that we called them and were very helpful in negotiating pricing with us.  I highly recommend them for any cleaning needs!!!  Very professional and very responsive.
Jun 17th, 2020

We used SERVPRO at the company I work for at the end of May. We had a positive COVID-19 case and wanted to get the entire workplace cleaned and fumigated. SERVPRO came the very next day that we called them and were very helpful in negotiating pricing with us. I highly recommend them for any cleaning needs!!! Very professional and very responsive.
May 18th, 2020